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(35 Reviews)

Overview

Reviews

  • Flight on

    Etihad Airways Business

    London to Abu Dhabi
    on: A380

    5.9

    The Etihad A380 is a beautiful machine. The seats have just the right balance of privacy vs space. The crew were mostly hard-working and charming but I suffered a curious experience where I was sweet-talked into changing my food order as some other passenger would go hungry. You would expect I ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    6
    Entertainment
    3
    Food & Drink
    4
    Punctuality
    5
    Baggage
    5
    read more
  • Flight on 25/05/2016

    Qantas First

    London to Dubai
    on: A380-800

    7.7

    After seeing the enormous seat and being greeted so enthusiastically by the crew I thought this would be my best flight ever but it proved not to be. While excellent for sleeping, the seat is not good for sitting. It has these over-designed ridiculous touch screen controls which are always slow ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    10
    Service
    8
    Entertainment
    N/A
    Food & Drink
    5
    Punctuality
    9
    Baggage
    8
    read more
  • Flight on 14/10/2015

    Qatar Airways Business

    Doha to London
    on: A380

    8.0

    This time QR did honour my One World Emerald and allowed me to check in at First though it was probably more down to my nerve and subterfuge than their willingness. I was virtually pushed on board with a cattle prod saying "the door is closing now" but then we sat on the ground with the doors ...

    Boarding
    6
    Seat for Sitting
    9
    Seat for Sleeping
    N/A
    Service
    9
    Entertainment
    9
    Food & Drink
    7
    Punctuality
    9
    Baggage
    7
    read more
  • Flight on 11/10/2015

    Cathay Pacific Business

    Doha to Hong Kong
    on: A330-300 Two-Class (33E)

    6.9

    I have flown on the 777 before and while the hard product looks similar, somehow the A330 doesn't really come up to the same level. Seems older and more cheaply fitted out. The food was really very dull in both directions.

    Boarding
    N/A
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    7
    Entertainment
    6
    Food & Drink
    3
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 10/10/2015

    Qatar Airways Business

    Frankfurt to Doha
    on: B777-300ER (Config.2)

    9.3

    I was drawn to this fight as it was to be on the new A350 but as is so often the case it was rescheduled to an older aircraft. QR do this too often. However, the 777 is probably the best of their older products and tremendously spacious. The food was good and the staff made up for my ...

    Boarding
    N/A
    Seat for Sitting
    10
    Seat for Sleeping
    N/A
    Service
    10
    Entertainment
    N/A
    Food & Drink
    8
    Punctuality
    9
    Baggage
    N/A
    read more
  • Flight on 15/12/2014

    Qatar Airways Business

    Doha to London
    on: A319 (All Business Class)

    8.3

    This was my first experience of Hamad (DOH) and it probably helped that it was a very quiet time of day to travel (mid afternoon). The check-in area was lovely but I suspect the First check-in would have been even more lovely if they had recognised our One World Emerald cards, which they would ...

    Boarding
    N/A
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    N/A
    Food & Drink
    6
    Punctuality
    N/A
    Baggage
    N/A
    read more
  • Flight on 14/12/2014

    Qatar Airways Business

    Bangkok to Doha
    on: B777-300ER (Config.1)

    6.4

    I flew from BKK to DOH and about 16 hours later to LHR in December in business class. We had a hotel booked in DOH for the overnight stay and planned to spend the morning on the beach. When we checked in at BKK we gently reminded them not to check the bags to LHR but just to DOH. No can ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    8
    Entertainment
    N/A
    Food & Drink
    6
    Punctuality
    8
    Baggage
    1
    read more
  • Flight on 10/12/2014

    Qatar Airways Business

    London to Doha
    on: A380

    7.0

    The LHR check-in is very busy for economy passengers and it appears at first sight that it is just as bad for business class but luckily I asked and was directed to what looks like first class but business is hidden behind the economy crowd. Terminal 4’s Fast Track is one of the best I have ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    N/A
    Food & Drink
    7
    Punctuality
    3
    Baggage
    4
    read more
  • Flight on 09/09/2014

    British Airways Economy

    Budapest to London
    on: A320

    6.7

    I was disappointed to see the newly refurbed planes, while adding a few rows, have removed air vents from at least 2 rows. Beware rows 9 & 6!

    Boarding
    8
    Seat for Sitting
    5
    Seat for Sleeping
    N/A
    Service
    6
    Entertainment
    N/A
    Food & Drink
    5
    Punctuality
    7
    Baggage
    9
    read more
  • Flight on 09/04/2014

    Qatar Airways First

    on: A330-200 (Config.1)

    7.8

    Doha (DOH) - Heathrow (LHR) My taxi took me to the main terminal in Doha and this mistake was compounded by there being a first class check-in in the non-premium terminal. After what seemed like 15 minutes to check me in (1 pax, one bag, one sector) I was advised there was just enough time to go ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    6
    Service
    9
    Entertainment
    6
    Food & Drink
    9
    Punctuality
    9
    Baggage
    5
    read more
  • Flight on 09/04/2014

    Swiss Business (short haul)

    on: Avro RJ100

    4.8

    London City (LCY) - Zurich (ZRH) A surprisingly smart and modern cabin for such an aging aircraft. I felt Swiss could have done a lot better on the catering since they know there are no lounges in LCY. I was on a first class through ticket and believe I ought to have been met on arrival but that ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 08/04/2014

    Swiss First

    on: A330-300

    5.8

    This was a transit flight so I can't comment on check-in. The lounge, at least at first sight, is disappointing. The view is obscured by large pipes running past the windows and the room can fill quickly. The drinks selection seems poor but then you realise that the bar is not in the lounge but in ...

    Boarding
    5
    Seat for Sitting
    8
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 08/04/2014

    Emirates Business

    on: A330-200 (two-class)

    4.4

    Dubai (DXB) - Doha (DXB) Check-in was very swift though the whole airport seemed very quiet mid afternoon. The agent suggested I moved my seat since they had "a first class section within business class" so I presumed that this two class service was to be operated by a three class aircraft. I ...

    Boarding
    3
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 11/10/2013

    Jet Airways Business

    on: B777-300ER

    6.9

    Broadly speaking Jet are better in the air than on the ground. The lounge in Heathrow is OK but I would have expected better at their hub in Delhi. The food and drink are of a good quality but a bit of a limited choice. Service was charming but a bit slow. I think the best bit is the seat; ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    9
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 07/09/2013

    Japan Airlines First

    on: B777-300ER (W83)

    7.6

    Flight from NRT-LHR Check-in is very well staffed so there are no queues though this being an award ticket from my BA Executive Club Avios, it took them a long time to decipher the booking, though this was no worse than a similar experience on Star Alliance. The lounge is spacious, calm and ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    10
    Service
    10
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 17/02/2013

    Cathay Pacific Business

    on: B777-300ER Four-Class (77H)

    8.3

    The lounge in LHR is bright and modern though not particularly luxurious. I was disappointed by the famous noodle bar. The new business class seat on the 777 300 ER is excellent. Its trick is to set the seat at 45 degrees to the fuselage but then use the resultant triangles that are left over to ...

    Boarding
    6
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    7
    Entertainment
    8
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 17/02/2013

    Cathay Pacific Business (short haul)

    6.1

    I flew HKG-SIN and back, one way on the A330 and the other on the 777-300 Neither had the new regional business class so I was disappointed not to see it but by comparison with the same flight length in Europe the space and comfort were still excellent. Food was good to excellent and the service ...

    Boarding
    3
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    5
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 17/02/2013

    Cathay Pacific Business

    on: B747-400 Four-Class (74K)

    7.3

    The Cathay lounges in HKG are very stylish and not too busy. Their Solus seat is a very clever device and the washrooms are excellent, especially the showers. A lot has been said against the (now) old business class on Cathay and having seen how good the new product is I would say the old one ...

    Boarding
    3
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    7
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 13/12/2012

    Oman Air Business

    on: A330-300

    9.1

    I have reviewed this airline before and they were as excellent as ever. The only thing that has changed since I last flew with them is that they now have a lovely new lounge. It is cool and elegant with a most impressive array of food and drink.

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    10
    Service
    10
    Entertainment
    8
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 13/12/2012

    Oman Air Business (short haul)

    on: B737-800

    5.8

    BLR-MCT Dec 2012 Check-in was civilised and I was given a pass for the lounge. The only problem was that emigration had knocked off for an extended lunch so I had to sit groundside for 90 minutes. Not Oman Air's fault but they might want to revise their check-in times with that in ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    7
    Baggage
    8
    read more
  • Flight on 13/12/2012

    Lufthansa First

    on: B747-8 (Config. 1)

    5.1

    FRA-BLR Nov 2012 Although I was in transit, a long stop-over allowed me to try the Lufthansa First Class Terminal. When I walked through the door there wasn't a single soul to be seen at the reception though they did turn up soon after. Since I already had my boarding pass I didn't need any ...

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    5
    Food & Drink
    6
    Punctuality
    5
    Baggage
    4
    read more
  • Flight on 12/09/2012

    Emirates Business

    on: A380 (Config. 1)

    7.3

    This review covers three flights on the A380 : LHR-DXB, BKK-DXB,DXB-LHR. The chauffeur drive was well organised, Mercedes in UK & Thailand, Volvo in Dubai. Check-in in LHR was mayhem and in BKK desperately slow. The lounges in LHR & BKK are pleasant though undersized, London cracking at ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    9
    Food & Drink
    6
    Punctuality
    6
    Baggage
    6
    read more
  • Flight on 12/09/2012

    Emirates Business

    on: B777-300ER (two-class)

    6.9

    Flew from DXB-BKK. Chauffeur drive was slick as was check-in. The lounge in DXB is depressing and it's probably worth finding a seat elsewhere. I was told "final call" from said black hole, proceeded to my gate and then sat there for 20 mins before they so much as opened the door for economy ...

    Boarding
    3
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    8
    Entertainment
    9
    Food & Drink
    6
    Punctuality
    7
    Baggage
    6
    read more
  • Flight on 01/06/2012

    KLM Business

    on: A330-200

    5.9

    I was in transit so cannot comment on check-in. The lounge at Schiphol is bright and roomy and not overly crowded with a reasonable selection of food and drink. I boarded last so cannot comment on how it was managed. The flight was full but the cabin still felt fresh and roomy. The seat is ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    7
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    8
    Baggage
    1
    read more
  • Flight on 01/06/2012

    Air France Business

    on: A380

    6.9

    Check-in at Washington Dulles was slow. The lounge is bright but very plain with a poor selection of food and drink. Boarding was calm but I soon realised it was because the upper deck was almost empty. In retrospect they boarded us far too early. The cabin is fresh and calming, though it's ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    6
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 01/06/2012

    Air France Business (short haul)

    on: A321

    3.3

    The lounge at CDG was adequate if a bit gloomy. There was a deciated queue at the gate for business class which was pointless since we simply joined the interminable queue of people who can't read numbers on the jetty / plane. The ambience of business class is non-existant. There is no divider ...

    Boarding
    4
    Seat for Sitting
    4
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    1
    Punctuality
    4
    Baggage
    8
    read more
  • Flight on 01/06/2012

    British Airways Business

    on: B777-200 (Four class)

    5.6

    The lounge in Barbados is fairly basic and the AC wasn't working. Boarding was reasonable given the facilities at BGI. I've done many CW flights on BA. I think their seat is good for sleeping but a bit like a coffin by day. The food and drink were good. On boarding there was a hint that my screen ...

    Boarding
    7
    Seat for Sitting
    6
    Seat for Sleeping
    8
    Service
    1
    Entertainment
    1
    Food & Drink
    7
    Punctuality
    8
    Baggage
    7
    read more
  • Flight on 28/02/2012

    Etihad Airways Business

    on: A340-500

    6.9

    The limo transfer from Dubai was efficiently managed through SMS, was on time and had a better car than when in First (see other review). Etihad's dedicated terminal in Abu Dhabi is very smart and I was checked in quickly. I've read a lot of horror stories about the lounge being standing room only ...

    Boarding
    8
    Seat for Sitting
    3
    Seat for Sleeping
    8
    Service
    6
    Entertainment
    6
    Food & Drink
    6
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 27/02/2012

    Etihad Airways First

    on: A340-500

    7.8

    The limo to Heathrow was on time and the driver very polite. On arrival at T4 I was greeted at the kerb by a ground stewardess and a porter to carry my bag. Premium check-in was empty so that was completed rapidy and the same lady offered to escort me to the lounge but I reckoned I could manage on ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    10
    Service
    6
    Entertainment
    7
    Food & Drink
    6
    Punctuality
    9
    Baggage
    7
    read more
  • Flight on 01/12/2011

    Virgin Atlantic Premium economy

    on: B747-400 LGW/MAN Config 2

    6.0

    I booked our flight 11 months in advance and took advantage of the free facility to reserve seats. A week before departure I checked my booking and found that the seat allocation had been scrubbed. I sent two emails which went unanswered and finally a phone call left us with the assurance that ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    5
    Service
    4
    Entertainment
    7
    Food & Drink
    4
    Punctuality
    6
    Baggage
    7
    read more
  • Flight on 07/11/2011

    Singapore Airlines Business

    on: A380-800 (Config.2)

    8.9

    This was a connecting flight so I cannot comment on the check-in process at ZRH. SQ use the Swiss lounge in ZRH which is quite nice, though the food selection was poor. It has "the longest serviced lounge bar in the world" at one level which is quite impressive though it was rather quiet at ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    7
    Food & Drink
    10
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 07/11/2011

    Singapore Airlines Business

    on: B777-200 (Config.1)

    7.3

    Check in was deserted though took some time due to a messed up booking which deserves its own whole page. The Silver Kris lounge in Changi was disappointing given the general high reputation of SQ. Dingy, monolithic and busy. The food and drink were pretty good however; self-pour Champagne and a ...

    Boarding
    9
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    9
    Food & Drink
    10
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 07/11/2011

    Swiss Business

    on: A340-300

    8.0

    This was a transfer flight so I can't comment on the check-in procedure. Swiss use the Thai business class lounge in BKK; it is hard to judge their performance level since this was during the terrible floods but one thing must be a constant and that is that it is busy. I boarded late (BKK is ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 26/04/2011

    Lufthansa Business

    on: A380-800 (Config. 1)

    7.4

    I arrived on a connecting flight from LHR (which I won't review). Transfer from the arrival gate to the departure gate was like a slow motion marathon but I got there in the end. For the A380 LH / FRA have built a new wing on the airport which separates economy from premium passengers at an early ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    7
    Entertainment
    6
    Food & Drink
    5
    Punctuality
    7
    Baggage
    9
    read more
  • Flight on 23/01/2011

    Oman Air Business

    on: A330-300

    8.1

    Flew LHR-MCT-BKK Jan 2011 Limo transfer to LHR very nice and then into the SAS lounge in T3 which is adequate if a bit utilitarian. Boarding was quiet by the time I got to the gate. Oman Air's A330s are gorgeous (at least in business). 4 seats abreast where most would have 6. Window seats are the ...

    Boarding
    5
    Seat for Sitting
    7
    Seat for Sleeping
    10
    Service
    9
    Entertainment
    10
    Food & Drink
    9
    Punctuality
    10
    Baggage
    5
    read more