TominScotland

(145 Reviews)

Overview

Reviews

  • Flight on 27/11/2014

    British Airways Economy

    London to Vienna
    on: A320

    8.8

    Not just the one flight but this review covers 4 A320/321 flights between Scotland and Vienna. This was a weekend away for the two of us, courtesy of BA’s superb European award programme, costing us a total of 30,000 Avios and £70. Availability is invariably excellent so an ideal way to plan ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    N/A
    Service
    9
    Entertainment
    N/A
    Food & Drink
    9
    Punctuality
    9
    Baggage
    N/A
    read more
  • Flight on 08/05/2014

    British Airways Economy (short haul)

    on: A320

    3.6

    My early morning flight from Glasgow to Heathrow was a connector through T5. I arrived at the airport in good time, checked my case through to my final destination without any wait and then headed through Priority Security. This is very hit and miss at Glasgow and today was miss - the Fast Track ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    7
    Baggage
    0
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  • Flight on 08/05/2014

    British Airways Premium economy

    on: B777-200 (Four class)

    9.1

    I connected to my Heathrow - Bahrain flight from a domestic connection.When i arrived in T5, the gate was not posted so I headed for the First Lounge for a coffee and juice. The Gate appeared as C55 so I decided to head over to the C Gates in good time. I checked in the Lounge about facilities at C ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    8
    Food & Drink
    10
    Punctuality
    9
    Baggage
    8
    read more
  • Flight on 02/05/2014

    Flybe Economy (short haul)

    on: Embraer 175

    4.8

    My day return from Glasgow to Birmingham was my first experience of flybe for some considerable while so i was interested to see what the experience on a short flight would be like, especially as my main domestic comparator is the BA services I frequently use to three three London airports. For a ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    4
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 21/03/2014

    British Airways Economy (short haul)

    on: A320

    3.0

    I flew Gatwick to Glasgow on the last evening flight which is much earlier than in the past (19.00). I had arrived at the airport by train from Wimbledon, changing at Clapham Junction for what is a really efficient service. Because I had changed my flight, I found that I could not check-in via my ...

    Boarding
    1
    Seat for Sitting
    4
    Seat for Sleeping
    0
    Service
    4
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 09/03/2014

    KLM Premium economy

    on: B777-300ER

    4.4

    This was my return flight from Singapore to Amsterdam after just two nights in the Lion City. I was hoping for a rather better experience than on the outbound (see http://www.businesstraveller.com/discussion/topic/KLM-B777-300ER-Economy-Comfort ). I was dropped at Changi Terminal 1 quite early and ...

    Boarding
    7
    Seat for Sitting
    7
    Seat for Sleeping
    5
    Service
    2
    Entertainment
    4
    Food & Drink
    2
    Punctuality
    8
    Baggage
    0
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  • Flight on 06/03/2014

    KLM Premium economy

    on: B777-300ER

    5.1

    I joined this service between Amsterdam and Singapore in Schipol from a UK connecting service. I had about 2 hours in the KLM Crown Lounge which does not do KLM huge credit - it is dated with limited food options and desperately needs an upgrade. This was my first KLM longhaul flight in yonks and i ...

    Boarding
    9
    Seat for Sitting
    4
    Seat for Sleeping
    3
    Service
    5
    Entertainment
    3
    Food & Drink
    3
    Punctuality
    8
    Baggage
    6
    read more
  • Flight on 05/03/2014

    Malaysia Airlines Economy

    on: A380

    5.6

    We joined this flight to London in KLIA after a connection from Brisbane.This had meant a couple of hours in Malaysia's very quiet First Lounge which was a good opportunity for a shower, a light breakast (full restaurant service is available) and a read. We headed to the gate in good time where ...

    Boarding
    10
    Seat for Sitting
    6
    Seat for Sleeping
    5
    Service
    3
    Entertainment
    7
    Food & Drink
    5
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 12/02/2014

    Malaysia Airlines First

    on: A380

    7.3

    We connected onto MH 3 from LHR to KUL from Terminal 4 from a BA domestic flight into T5. Online check-in was available for the BA leg but denied for MH by both airlines. We had pre-requested seats for our two MH legs via our travel agent but, on checking-in with BA in Glasgow, found that these ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    8
    Service
    9
    Entertainment
    8
    Food & Drink
    8
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 14/12/2013

    Estonian Air Economy (short haul)

    on: CRJ900

    4.3

    I stayed overnight at the Ulemiste Hotel close by the airport in Tallinn prior to my early departure and, after a cup of coffee in the bar area, walked the 10 minutes up the road to the airport and the check-in for my flight to Amsterdam. I had printed my boarding passes the day before and, because ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    0
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    9
    Baggage
    0
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  • Flight on 14/12/2013

    KLM Economy (short haul)

    on: Embraer 190

    6.3

    I connected onto this Amsterdam - Glasgow flight from Estinian Air and had quite a long wait at Schipol. As a FB Platinum member (for life), I made my way to the non-Schengen Lounge, quite a trek from the main concourse. It is sometime since i have used the Lounge so was interested to see whether ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 08/12/2013

    British Airways Economy (short haul)

    on: A321

    3.8

    This review relates to a journey from Glasgow to Milan Linate with a connection through T5 at Heathrow. It was the day of the 'Big Wind' in Scotland and I arrived at the Airport in good time for the early Heathrow service, making my way through Fast Track security to the excellent BA Lounge ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    1
    Baggage
    0
    read more
  • Flight on 08/12/2013

    KLM Economy (short haul)

    on: Embraer 190

    4.8

    This was my first revenue flight with KLM for some while so I was looking forward to it, given the recent discussion on the merits of the carrier. Very oddly, KLM contacted me by e-mail in advance of my flight to obtain API which, when I filled it in, only related to gender and dob. Given that I ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 08/12/2013

    Estonian Air Economy (short haul)

    on: CRJ900

    5.9

    I transfered to this service to Tallinn in Amsterdam. I had checked in on-line for what was scheduled as an Embraer 190 service. Initially, the KLM system allocated me 19D with no facility to change. Via the OY website, I was able to change this to 3D, just behind Flexi/ Business. On approaching ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 02/12/2013

    British Airways Economy (short haul)

    on: A320

    4.5

    Two routine short-haul flights rolled into one for convenience - GLA - LHR and LHR - GVA (on a A319). Nothing standout about either so just some brief comments on key points. - Glasgow Fast Track security works really well and makes a BIG difference - massive queue for the main facility - Glasgow ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 25/11/2013

    Aer Lingus Business

    on: A330-300

    7.0

    This was our return Avios booking from Boston to Dublin. We arrived at Terminal E in good time, using the T and bus transfer. There was no queue at premium check-in but some confusion about permitted luggage weight - one of those on uty seemed to a spy the opportunity for reaping a surcharge and ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    7
    Service
    6
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 22/11/2013

    Aer Lingus Business

    on: A330-300

    8.9

    I had booked this trip as a pre-Christmas treat, availing of the fabulous Avios offer (50,000 + less than £100 tax) for Business across the Atlantic. We had checked in on-line and secured seats !H and 1K at the front of the cabin. We arrived at T2 and were quickly through bag drop (friendly, ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    7
    Service
    9
    Entertainment
    7
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 20/11/2013

    British Airways Economy (short haul)

    on: A319

    5.6

    It is a long time since i have used T1 at Heathrow to fly a domestic/ Irish route, since bmi days, so I was interested to see what the facilities were like. I was dropped outside T1 in good time for my flight to Dublin and made my way to the BA desk, still nestled as ever it was, where domestic ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    5
    Baggage
    9
    read more
  • Flight on 17/11/2013

    Cathay Pacific Economy

    on: B777-300 Regional (773)

    7.5

    I transferred to the lunchtime service out of Hong Kong to Heathrow from an earlier Dragonair flight. So I had enjoyed the benefits of a relaxing wait in the First Class area of The Wing. This is a great space, not (IMHO) on par with the QF First Lounge in Sydney but relatively quiet except for ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    8
    Service
    10
    Entertainment
    6
    Food & Drink
    7
    Punctuality
    6
    Baggage
    5
    read more
  • Flight on 17/11/2013

    British Airways Economy (short haul)

    on: A319

    6.8

    This was the final leg of my journey from Yangon. i arrived in T3 a few minutes late with CX and made my way to T5 for my connection to Glasgow. I knew my luggage would be a problem but was relaxed about this as this is not really a problem on the home run. On arriving at the North galleries ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 15/11/2013

    Dragonair Economy (short haul)

    on: A321-200

    4.3

    I took this service from Yangon to Hong Kong, prior to a long-haul back to Europe. As the flight departed at 01.10, I had dinner with friends in the city before taking a taxi to the airport, arriving just as check-in opened. Two orderly queues, premium and economy, had formed but, dspite this, a ...

    Boarding
    7
    Seat for Sitting
    5
    Seat for Sleeping
    3
    Service
    4
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 04/11/2013

    Dragonair Economy (short haul)

    on: A321-200

    6.1

    I checked in for this flight online from Hong Kong to Yangon online and then dropped my case at Hong Kong Airport Express Station where I spent some time convincing sceptical check-in staff that my Ministry invite was kosher. I then took the train at my leisure to the airport, endured a slowish ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 02/11/2013

    Cathay Pacific Economy

    on: B777-300 Regional (773)

    6.4

    I transfered from T5 after a domestic flight and, upon arriving in T3, negotiated an obnoxious security crew to make my way to the Cathay lounge for quite a long wait. I actually prefer the BA Lounge in T3 but knew that the Cathay First Lounge would be very quiet as it was early afternoon. I ...

    Boarding
    2
    Seat for Sitting
    9
    Seat for Sleeping
    8
    Service
    5
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    4
    Baggage
    9
    read more
  • Flight on 29/10/2013

    British Airways Economy (short haul)

    on: Embraer 190

    4.0

    This was an evening flight from Glasgow to London City on the day of the storm down south on 28th October. BA had cancelled some Glasgow flights earlier in the day, including a couple on the LCY route and this must have affected this flight because the load was quite light. I checked in online ...

    Boarding
    7
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    3
    Baggage
    0
    read more
  • Flight on 20/10/2013

    British Airways Premium economy

    on: B747-400 High J

    6.6

    I connected to this Singapore - Heathrow service at Changi after a longish connecting wait in the BA Lounge. Boarding iteslf was uncomplicated and I was one of the first aboard, welcomed at the door and directed to my seat. WT+ was the new seating which was great and i had one of the two solo seats ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    8
    Service
    8
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 19/10/2013

    Qantas Economy

    on: A330-300

    6.3

    Qantas have retimed their Singapore flights from all points since moving European connections to Dubai so this morning departure from Perth means a longish wait at Changi for the evening BA connection but the fare was good so went for it. I dropped my hire car off next door to the International ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 11/10/2013

    Qantas Economy

    on: B767-300

    4.4

    I used this red-eye service between Perth and Brisbane to facilitate a short but necessary meeting, arriving in time for a hearty Queensland breakfast. I parked in the long stay carpark at T4 in Perth and walked to theterminal, all of 5 minutes. I had checked in online but, as i had chosen an ...

    Boarding
    7
    Seat for Sitting
    6
    Seat for Sleeping
    6
    Service
    6
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 05/10/2013

    Qantas Economy

    on: A330-300

    6.1

    I connected onto this Singapore - Perth service from BA. I used the new QF Lounge at Changi for the first time - it is vast and was very busy. There are a good range of dining options and a range of seating choices at which to enjoy your food, including restaurant layout areas. Plugs for electric ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    9
    Baggage
    8
    read more
  • Flight on 26/09/2013

    Stobart Air Economy (short haul)

    on: ATR 72-600

    3.4

    This flight was operated by Aer Arran for Aer Lingus Regional from Glasgow to Dublin so not sure under which airline to locate this review - anyway, BT does not give an ATR option so escaped to Aer Arran. The flight was, in fact, operated by one of their new ATR 72-600s (not an option on BT ...

    Boarding
    7
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    5
    Baggage
    0
    read more
  • Flight on 21/09/2013

    British Airways Premium economy

    on: B747-400 Mid J

    6.1

    I flew into Bangkok from Yangon and spent a pleasent time in the BA Lounge. Its small but quiet and the service is all Thai smiles so a shower and a few snacks later, I headed to the Gate. Boarding was called for premium passengers but there were no checks so people boarded at will. I was among the ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    5
    Entertainment
    1
    Food & Drink
    4
    Punctuality
    8
    Baggage
    8
    read more
  • Flight on 20/09/2013

    Bangkok Airways Economy (short haul)

    on: A320

    4.8

    I have just flown Yangon to Bangkok with Bangkok Airways, prior to connecting onwards with BA to Heathrow. This is not one of BA's code share routes with PG but nonethless does offer fairly seamless connectivity. I negotiated Yangon's traffic with U Aung, my wonderful taxi driver for much of the ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    6
    Baggage
    0
    read more
  • Flight on 08/09/2013

    British Airways Business

    on: B747-400 Mid J

    6.1

    I flew down from Glasgow to join BA09 to Bangkok. Being a saturday and a late booking, I had to take a relatively early flight down south and so had an extended stay in the very quiet but also very pleasent First Lounge in T3 where I completed a couple of reports that urgently needed attention. ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    9
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    9
    Baggage
    1
    read more
  • Flight on 09/08/2013

    KLM Economy (short haul)

    on: B737-800

    5.3

    After a week of glorious weather in the Netherlands, as a sport groupie for a close family member, we drove to Schipol from The Hague prior to our flight to Glasgow. I had managed to pick up food poisoning from our last meal out and was in some discomfort. After dropping our car, we made our way ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    7
    Baggage
    10
    read more
  • Flight on 03/08/2013

    British Airways Business

    on: B767-300

    6.4

    I flew my routine GLA - LHR route and enjoyed normal pre-flight service in the now-excellent BA Lounge at Glasgow. Boarding was standard and then the pleasent surprise for those of us who had selected (or were pre-selected) for front-of-bus seats. It was a long-haul 767 as opposed to the usual ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    7
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 03/08/2013

    KLM Economy (short haul)

    on: B737-800

    5.1

    It is quite a while since I have used KLM but decided to burn a few miles on a planned break in the Netherlands - reasonable value because fares were looking high on both KLM and the alternative EZY but not rally competitive with BA's European reward offereing. We were booked on the 06.00 flight ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    6
    Baggage
    1
    read more
  • Flight on 29/07/2013

    Vietnam Airlines Economy (short haul)

    on: A320 (Config. 1)

    5.8

    This review relates to an international sector from Hanoi to Singapore. I arrived in good time at Hanoi airport and was able to use the Premium check-in desk, where things moved reasonably quickly. Through Immigration and Security, I headed to the Viewtan Airlines Lounge which is a large open if ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 28/07/2013

    British Airways Premium economy

    on: B747-400 Mid J

    6.0

    I had arrived in Singapore earlier that day for a couple of meetings and used the MRT from the city, collected my suitcase from Left Luggage and headed early to T1 where BA is located. There were no queues at check-in and my case was checked hrough to Glasgow and Priority-tagged. I went through ...

    Boarding
    8
    Seat for Sitting
    3
    Seat for Sleeping
    1
    Service
    9
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    9
    Baggage
    9
    read more
  • Flight on 29/06/2013

    Tigerair Economy (short haul)

    on: A320-200

    3.8

    I took this late service from Ho Chi Min City to Singapore after connecting from a Vietnam Airlines flight from Hanoi, giving me the longest possible working day in the office. Online check-in is not possible so I joined the queue just before check-in opened in the International Terminal. As I had ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    7
    Baggage
    0
    read more
  • Flight on 29/06/2013

    Vietnam Airlines Economy

    on: A330-200

    4.9

    I had booked this route (plus four other legs with VN) a couple of months ago and, in the interim, had received 19 texts encouraging me to upgrade my flight to Business with a 75% reduction to the normal fare. I did not avail of these offers. I was originally booked on a later flight but was ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    6
    Baggage
    0
    read more
  • Flight on 24/06/2013

    Vietnam Airlines Economy (short haul)

    on: A321

    7.0

    I flew up to Hanoi from Kuala Lumpur, arriving in KLIA in good time because of concerns about that is locally called "the haze" (acrid smog to you and me), which was bad in KL that day, might do to flights. Online check-in, while advertised as possible from KL, was unavailable. Despite long queues ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    10
    Baggage
    8
    read more
  • Flight on 20/06/2013

    Malaysia Airlines Economy

    on: B737-800

    5.5

    I was staying at the airport hotel at KLIA and woke early, cursing a crazy itinerary that had evolved piecemeal rather than being the result of planning and forethought!! So headed for th fourth flight in my somewhat rounfabout routing to Phnom Penh. Took the hotel buggy to departures and checked ...

    Boarding
    3
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    5
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    8
    Baggage
    10
    read more
  • Flight on 19/06/2013

    British Airways Economy (short haul)

    on: B767-300 (European config.)

    6.5

    I flew this domestic leg to Heathrow with an onward connection from T5. I had checked in via my iPhone ap for both legs (and was notified of an upgrade from LHR so was in a good mood!!) so went to the Premium desk to drop my suitcase, which was painless and efficient, with my case checked through ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    8
    Baggage
    10
    read more
  • Flight on 19/06/2013

    British Airways Business

    on: B747-400 High J

    8.1

    Note that this review is for regular Club World but there were issues with the dropdown menu so CW London City was the only suitable option available!! I had checked in for this flight using my IPhone app. I was booked in World Traveller+ but, on going to check in, received a nice message telling ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    8
    Service
    9
    Entertainment
    5
    Food & Drink
    9
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 19/06/2013

    Malaysia Airlines Economy

    on: B737-800

    5.6

    I checked in for this short hop trip from Singapore to KL landside because it had not been possible to get a sensible fare which combined BA and MH from the UK. This was not a problem as I left plenty of time between flights. Check-in at the Premium desk was smooth - I asked for and received a ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    3
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    8
    Baggage
    10
    read more
  • Flight on 14/06/2013

    British Airways Economy (short haul)

    on: B737-400

    3.0

    This is a tale of the impact of the French ATC strike on folk trying to get home from a combined business and leisure visit to the Algarve. We were due to fly to Gatwick from Faro on the second day of the strike and, having had to reorganise things for our son the day before when his Easyjet ...

    Boarding
    5
    Seat for Sitting
    5
    Seat for Sleeping
    2
    Service
    5
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    1
    Baggage
    1
    read more
  • Flight on 31/05/2013

    British Airways Business (short haul)

    on: B737-400

    5.1

    Wehad been booked to fly to London City with an onward connection from Gatwick - this somewhgat convoluted routing due to Avios seat availability. Woke bright and early to see both text and e-mail messages from BA to notify us that our LCY flight had been cancelled and to contact BA online or by ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 30/05/2013

    British Airways Business (short haul)

    on: A319

    3.1

    I connected onto this 17.40 flight from T5 to Geneva from a domestic service. I was enjoying my time in the First Lounge when, at about 16.55, the flight indicator board signaled “Boarding” for BA736 from Gate B34. While this seemed very early, I assumed that this was because of the need to get ...

    Boarding
    1
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    1
    Baggage
    0
    read more
  • Flight on 26/05/2013

    British Airways Business (short haul)

    on: A319

    3.5

    I connected onto this 17.40 flight from T5 to Geneva from a domestic service. I was enjoying my time in the First Lounge when, at about 16.55, the flight indicator board signaled “Boarding” for BA736 from Gate B34. While this seemed very early, I assumed that this was because of the need to get ...

    Boarding
    2
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    1
    Baggage
    0
    read more
  • Flight on 12/05/2013

    Gulf Air Economy

    on: A320-200

    6.1

    I took the short hop to Muscat after a working day in Bahrain. Arrived at the airport in good time - for a reason unknown to me or staff at the Intercontinental, my luggage went ahead of me to the airport so slightly unsure about being reunited with it but no problems there. I had checked-in on ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 08/05/2013

    British Airways Premium economy

    on: B777-200 (Four class)

    7.1

    I joined the Heathrow - Bahrain - Doha service, having transfered from my Glasgow flight in T5. I spent some time in the First Lounge (see elsewhere for my very positive comments about catering and general ambience) and then headed out to the C Gates area, which was incredibly quiet - indeed, I ...

    Boarding
    9
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    10
    Punctuality
    10
    Baggage
    8
    read more
  • Flight on 27/04/2013

    Dragonair Economy (short haul)

    on: A320-200

    2.3

    The review relates to my Dragonair flight from Hanoi to Hong Kong from where I was due to connect to London. The flight is a codeshare with Cathay Pacific. I arrived at Hanoi airport early, having allowed for holiday weekend (again) traffic which did not materialise. The queue for check in, even ...

    Boarding
    3
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    4
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    1
    Baggage
    0
    read more
  • Flight on 27/04/2013

    Cathay Pacific Economy

    on: B747-400 Four-Class (74K)

    4.0

    I joined this flight from Hong Kong to London from a delayed Dragonair flight and so did not have the opportunity to visit The Wing. I was not long say down in my aisle seat (49C) when we pushed back and the Captain announced a long flying time of 12' 40" to London. Disappointingly, the seats ...

    Boarding
    7
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    7
    Baggage
    0
    read more
  • Flight on 21/04/2013

    Hong Kong Airlines Economy (short haul)

    on: A320-200

    3.6

    This review relates to Flight HX528 from Hong Kong to Hanoi - twice! I took the Airport Express from Central to the Airport in plenty of time. I had attempted to check-in on line the evening before and things were proceeding smoothly until I got to the section for personal details. Search as I ...

    Boarding
    6
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    1
    Baggage
    0
    read more
  • Flight on 18/04/2013

    Hong Kong Airlines Economy (short haul)

    on: A320-200

    4.6

    I arrived at Noi Bai International Airport, Hanoi in plenty of time for my evening flight to Hong Kong. As this was a holiday weekend, I feared the worst from Hanoi’s challenging traffic so snuck out of the office early in anticipation. In the event, the old city was fairly benign and, as a ...

    Boarding
    1
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 02/04/2013

    Cambodia Angkor Air Economy (short haul)

    on: ATR-72

    5.5

    I flew Cambodia Angkor Air's busiest route, the domestic hop between Phnom Penh and Siem Reap, on an ATR72. The airlines does five or six returns a day between the main two tourism sites in the country and, oddly, our lunchtime flight was the only one not fully booked on our day or travel. Indeed, ...

    Boarding
    8
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    9
    Baggage
    10
    read more
  • Flight on 31/03/2013

    Cathay Pacific Economy

    on: B777-300ER Four-Class (77H)

    7.8

    I transfered from a diomestic flight to this flight from Heathrow to Hong Kong and headed to the BA First Lounge, having used the CX Lounge a number of times recently when flying Finnair. The Lounge was virtually empty and I was able to settle back and listen to radio commentary of the Saints ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    10
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 31/03/2013

    Dragonair Economy (short haul)

    on: A321-200

    4.3

    This was the final leg of my journey from Glasgow to Hanoi and, in case anyone is wondering about the routing via Hong Kong, it was, by a long mile, the best value on offer, when compared with routings via Bangkok or, indeed, with AF or VN direct into Hanoi. Having meandered landside during my ...

    Boarding
    5
    Seat for Sitting
    4
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    2
    Baggage
    10
    read more
  • Flight on 30/03/2013

    British Airways Economy (short haul)

    on: A321

    3.0

    A fairly standard flight from Glasgow to Heathrow where I am connecting on to Cathay Pacific en route to Hong Kong and then Hanoi. Checked in early and dropped my suitcase which was tagged right the way through. Upstairs to security where, as a first for me, I was able to use the new Priority Lane. ...

    Boarding
    4
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    6
    Baggage
    0
    read more
  • Flight on 23/03/2013

    British Airways Economy

    on: B747-400 Mid J

    6.4

    I joined BA10 to London from a Bangkok Airways connection and enjoyed a few hours of peace in the BA/Qantas First Lounge (functional but quiet), including a welcome shower, before heading to the gate. I was booked in Economy as per the rules of the donor agency for whom I am working and had ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 23/03/2013

    British Airways Economy (short haul)

    on: A321

    5.4

    I arrived in T5 from T3 for this flight to Glasgow on a cold, sleety morning, cheered by the threat of domestic flight cancellations due to snow further north. After a relaxed hour in the First Lounge, I picked up a couple of things from this shops and headed to Gate 11 in good time for boarding. ...

    Boarding
    0
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    8
    Baggage
    10
    read more
  • Flight on 22/03/2013

    Bangkok Airways Economy (short haul)

    on: A320

    3.3

    I took an hotel minivan from the city to Phnom Penh International Airport for my flight to Bangkok (and onwards to the UK). The minivan driver looked about 12 and did not exceed about 30 kph at any point on the journey - lucky I was in plenty of time!! There was no queue at check-in and I was ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    2
    Baggage
    0
    read more
  • Flight on 13/03/2013

    British Airways Business (short haul)

    on: A320

    3.1

    This was a connector flight to my long-haul from T3 and so it was perturbing to hear of a delay at check-in - 40 minutes at that time. I had tried to check in online for the previous 24 hours but had repeatedly received an error message in reply so it was the traditional route. I was booked on two ...

    Boarding
    4
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    2
    Baggage
    1
    read more
  • Flight on 13/03/2013

    British Airways First

    on: B747-400 Mid J

    6.5

    I connected from T5 for this flight to Bangkok and, although running late, made it to Gate 32 in plenty of time, arriving at 21.30 for my 22.05 flight, being assured that my transfer baggage was en route from T5 and had already been checked at T3. Priority boarding swas me as on of the first ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    9
    Service
    9
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    9
    Baggage
    1
    read more
  • Flight on 13/03/2013

    Bangkok Airways Economy (short haul)

    on: ATR72-500

    5.0

    I took this flight to Phnom Penh as the final leg, after travelling from the UK. Having failed to collect my luggage in Bangkok from my BA flight, I was landside but, armed with my boarding pass, issued in Glasgow, headed straight back through security and Immigration to the departures area in very ...

    Boarding
    10
    Seat for Sitting
    4
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 07/01/2013

    British Airways Economy (short haul)

    on: A319

    3.5

    This was a tad disappointing flight for a number of reasons and the first time i've felt this way about the short Glasgow - Heathrow hop in a while. I arrived at Glasgow Airport in plenty of time for my flight and, having checked-in in advance, made my way through a virtually empty security and ...

    Boarding
    2
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    2
    Baggage
    0
    read more
  • Flight on 24/12/2012

    Stobart Air Economy (short haul)

    on: ATR 72-600

    3.6

    This review relates to a day reurn with Aer Lingus Regional, operated by Aer Arran, between Glasgow and Dublin. My morning flight was fairly standard. As an Aer Lingus Elite card holder, I decided to avail of the Serviceair Lounge at Glasgow, primarily to see whether this was a worthwhile ...

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    5
    Baggage
    7
    read more
  • Flight on 17/12/2012

    Emirates First

    on: B777-200 (three-class)

    6.4

    This review actually relates to two connecting flights, EK511 (in the 777-200) and EK025 (in a A340-300) which are combined here because of the chalk and cheese service I received, which, according to many who write in this Forum, appears to typify Emirates. I checked in early for my initial ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    8
    Service
    2
    Entertainment
    10
    Food & Drink
    7
    Punctuality
    6
    Baggage
    0
    read more
  • Flight on 14/12/2012

    Air India Economy

    on: A320

    5.0

    This very early morning flight from Delhi to Nagpur was operated by an A319 but this option is not offered by the Seatplans system. I left my fabulous, colonial-era hotel (The Claridges) at an ungodly hour and took a regular taxi to Terminal 3 at the airport. The ancient taxi did 0-60 kph in about ...

    Boarding
    9
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    3
    Food & Drink
    5
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 12/12/2012

    Emirates Business

    on: A340-300

    7.8

    I booked the complementary limo transfer to Glasgow Airport on a freezing night (minus 6 at home) - the journey takes just 20 minutes but was a comfortable way to go. This was the first time I had taken the evening service out of Glasgow and I was looking forward to experiencing Business Class on ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    10
    Service
    9
    Entertainment
    6
    Food & Drink
    9
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 12/12/2012

    Emirates Business

    on: A330-200 (three-class)

    5.8

    I joined this flight to New Delhi in Dubai, having flown overnight from Glasgow. I had spent some time in the Business Lounge where the wifi, in the past very slow, seemed to have improved greatly. This is a cavan of a lounge but, if you can find a quiet corner, which I did, not a bad space for a ...

    Boarding
    9
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 06/12/2012

    British Airways Economy (short haul)

    on: B737-400

    7.1

    I checked in for this early flight to Glasgow at the dedicated premium desks in Gatwick North. Unusually for me, I had not checked in online as this facility was not available in Tunis, from where I had travelled the previous evening. There was no queue and I quickly left my suitcase and received a ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    10
    Baggage
    9
    read more
  • Flight on 05/12/2012

    British Airways Business (short haul)

    on: B737-400

    6.9

    I took a taxi to Tunis Airport for my flight back to Gatwick. No airside outlets at the airport accept Tunisian Dinar so my taxi driver had a big smile on his face as I paid him double the fare (all of 10 Euro) to lighten my pockets. Check-in was open even though I was very early and I was able to ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    10
    Baggage
    9
    read more
  • Flight on 02/12/2012

    British Airways Economy (short haul)

    on: B737-400

    3.5

    I flew from Gatwick North Terminal to Tunis on a venerable 737-400. I had transfered from my BA domestic flight from Glasgow which requires going landside before returning through the Premium Lane (note: no Fast Track at Gatwick!!!) to departures where I made my way to the BA First Lounge. This ...

    Boarding
    7
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    3
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    5
    Baggage
    3
    read more
  • Flight on 27/11/2012

    British Airways Economy (short haul)

    on: A321

    5.4

    This flight was from Geneva to Heathrow. I arrived early for my flight, tried to collect my boarding passes from the multi-airline machine in the terminal but it would only deliver one of the two needed so approached a desk. Problem was sorted and a fast track sticker added to the boarding pass. I ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    6
    Baggage
    0
    read more
  • Flight on 26/11/2012

    British Airways Economy (short haul)

    on: A320

    4.4

    I arrived early at Glasgow Airport for this flight to London, in view of poor weather conditions in the London area and the threat of delays. As it happened, no delays were showing and things looked good as the inbound had arrived on time so I made my way through Security reasonably quickly and ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    3
    Baggage
    0
    read more
  • Flight on 26/11/2012

    British Airways Economy (short haul)

    on: A320

    4.9

    I joined this flight from Heathrow to Geneva from the BA First Lounge after a quick bite of lunch. Departure was from gate 10, one of the bus gates, and the rather shambolic premium line still allowed me to catch the first bus and board quickly to find my seat. 10D is an emergency exit seat but ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 26/11/2012

    Iberia Economy

    on: A340-600

    3.6

    I joined this flight from a connecting domestic service, having spent an relaxing hour in the Iberia Lounge in T4S. There was a priority lane for boarding and, on reaching the desk, I found myself shunted back a few rows because of an aircraft change (A340-300 to A340-600?). So I ended in 18J which ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 26/11/2012

    Iberia Business

    3.8

    This flight was on a CRJ-900, operated by Air Nostrum on behalf of Iberia - airline and aircraft options not currently offered by the Seatplans system. The flight as from Santiago de Compostela to Madrid. Having enjoyed the sights of this stunning city and its Cathedral (sitting through a Mass ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 20/11/2012

    British Airways Economy (short haul)

    on: A321

    3.9

    I arrived early at Glasgow Airport for my 07.00 flight to Heathrow, hitting Security at the same time as it was swamped by Celtic fans en route to Lisbon. But the queues moved quickly and I headed for the BA Lounge, very crowned in anticipation of the first flights to three London airports. ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    5
    Baggage
    0
    read more
  • Flight on 20/11/2012

    British Airways Economy (short haul)

    on: A319

    5.5

    I joined this flight from T5 to Madrid from my earlier connection and enjoyed the ambience of the First Lounge before heading to Gate 15, shortly before boearding commenced. The flight was by no means full so boarding was relaxed via the Priority Lane. I was delighted to see that the aircraft was ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 20/11/2012

    Iberia Express Economy (short haul)

    on: A320

    2.9

    Before this flight from Madrid to Santiago de Compostela, I made my way to the Iberia lounge in T4 - this is a very pleasant space, bright and airy with a good range of sandwiches, healthy salads, fruit and drinks. I met a Spanish colleague and we were able to relax before our flight. We made our ...

    Boarding
    9
    Seat for Sitting
    4
    Seat for Sleeping
    0
    Service
    0
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 11/11/2012

    Nordic Regional Airlines Economy (short haul)

    on: ATR-72

    4.5

    I joined this 25 minute hop to Tallinn in Helsinki after connecting with Finnair from London. After deplanning from the AY A319, I walked through an almost deserted terminal, tried to use the e-gates between non-Schengen and Schengen without joy so had to resort to old-fashioned technology in the ...

    Boarding
    6
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 11/11/2012

    Finnair Economy (short haul)

    on: A319

    5.0

    I transfered to T3 from Heathrow T5 (after a BA flight from Glasgow) via the airside transfer bus and security was a breeze compared to the normal route from check-in in T3. I made my way to the Cathay Pacific First Lounge which Finnair use. This is a decent facility, quite small but a quiet space ...

    Boarding
    6
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 18/10/2012

    Aer Lingus Economy (short haul)

    on: A320

    4.3

    I took this flight from Edinburgh through Dublin with an onward connection to Kerry. I chose EDI over my normal preference for Glasgow because of far better connection times. So, in order to start flying, I did a morning's work in my office and then headed for the express Citylink bus to Edinburgh ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 18/10/2012

    Aer Lingus

    4.5

    This review relates to two ATR72 flights (not an option on Seatplans) from Kerry to Dublin and Dublin to Glasgow. I arrived at Kerry's tiny airport at 6.50 for my 7.30 flight to Dublin. I had already checked-in online and planned to wait through security, there being no lounge at this airport. ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 11/09/2012

    British Airways Business

    on: B777-300ER

    7.6

    I joined this flight from Narita to Heathrow after transiting froma previous international flight. The JAL First Lounge, closest to the departure gate of all oneworld lounges, is fine but not spectacular. Indeed, the food choice, Japanese and Western, is limited and uninteresting for ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    9
    Service
    8
    Entertainment
    7
    Food & Drink
    9
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 10/09/2012

    Qantas Economy (short haul)

    on: B737-800

    5.5

    I checked in early for this flight from Ayer's Rock to Sydney. Ayer's Rock Airport is compact and closely linked into the only resort complex in the vicinity of the rock so virtually all travellers come directly from there. There was no queue at check in and my bag was quickly checked for the 4 ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 10/09/2012

    Qantas Premium economy

    on: B747-400 (Config 2)

    6.0

    I transfered from Qantas Domestic in Sydney and, with plenty of time, made my way up to the Qantas First Lounge - much talked about so I was keen to see it for myself. The stunning thing about this Lounge is its location, long and bright overlooking the apron. After the (presumed) rush of QF1 and ...

    Boarding
    4
    Seat for Sitting
    9
    Seat for Sleeping
    10
    Service
    7
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 08/09/2012

    Qantas Economy (short haul)

    on: B717-200 (all economy)

    7.3

    We arrived at Alice Springs Airport in plenty of time for this Qantaslink hop to Ayer's Rock. The check-in area was reasonably quiet and we joined the priority line, waiting behind two other passengers. Travelling with a colleague, we were given window and aisle with the centre seat free in this ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    10
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 05/09/2012

    Qantas Economy

    on: B767-300 (Config 2)

    4.0

    Took this early flight from Brisbane to Sydney en route to Alice Springs. We arrived at Brisbane in plenty of time to obtain boarding cards and leave bags at the bag drop. Went through light security and headed to the Qantas Lounge to meet up with colleagues. Availed of the continental breakfast ...

    Boarding
    8
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    7
    Baggage
    0
    read more
  • Flight on 05/09/2012

    Qantas Economy (short haul)

    on: B737-800

    6.8

    I picked up this connecting flight to Alice Springs in Sydney. Went to the Qantas First Lounge (Domestic) and they permitted two colleagues to join me in this large and airy space. The good choice of food options were wasted on me as I had alread eaten before my first flight. The flight was ...

    Boarding
    7
    Seat for Sitting
    10
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 30/08/2012

    Qantas Economy

    on: B747-400 (Config 2)

    6.0

    My second run with QF52 in just over a week, this time in Economy (PE last time round). I transfered from Changi T2 and my connecting flight from KL and checked in at Transfer Desk D. With no checked bags, this was swift and painless. Migrated upstairs to the QF/ BA First Lounge - busy but room to ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    6
    Entertainment
    0
    Food & Drink
    8
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 28/08/2012

    Qantas Premium economy

    on: B747-400 (Config 2)

    7.8

    I was booked on this service from Brisbane to Singapore in economy and had pre-chosen my seat, 43C. I checked in on-line to find that I had been re-seated to Premium Economy, albeit not in an aisle seat but a nice bonus in recognition of my BA Gold status, all the same. I took the train out to the ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    9
    Service
    10
    Entertainment
    8
    Food & Drink
    9
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 28/08/2012

    Malaysia Airlines Economy (short haul)

    on: B737-400

    3.4

    I picked up this flight from T2 in Singapore, having arrived in T1 with Qantas. As I did not have a boarding pass (but had pre-selected 11C), I headed for the MH transfer desk and, despite having reiterated my preference for a forward aisle seat, was presented with 29C, the back row as it turns ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    0
    Service
    5
    Entertainment
    0
    Food & Drink
    3
    Punctuality
    5
    Baggage
    0
    read more
  • Flight on 20/08/2012

    Qantas Premium economy

    on: B747-400 (Config 2)

    9.3

    I joined QF 52 in Singapore for the 7 hour flight to Brisbane after connecting from London. The flight was called in the BA/ QF First Lounge and I made my way through an empty security area to the aircraft. The aircraft was 3 class with PE stradling a number of small cabins between Business and ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    9
    Entertainment
    8
    Food & Drink
    9
    Punctuality
    10
    Baggage
    8
    read more
  • Flight on 19/08/2012

    Qantas Premium economy

    on: A380-800

    8.0

    This was my first experience of QF's widely praised Premium Economy product so I was looking forward to the experience. I transfered from BA domestic in T5 with the bus and was soon in the BA First Lounge in T3, a very pleasent space if not aesthetically pleaseing as its counterpart in T5. Being a ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    9
    Entertainment
    7
    Food & Drink
    9
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 18/08/2012

    British Airways Economy (short haul)

    on: A321

    5.3

    Arrived about an hour before my early afternoon departure from Glasgow to Heathrow. As I had printed out all my boarding cards in advance, I dropped off my suitcase at the Priority check-in desk where it was checked through to my final desination (BNE). Security took about 5 minutes and I made my ...

    Boarding
    10
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 31/07/2012

    British Airways Economy (short haul)

    on: A321

    3.9

    Flew from Glasgow to London on a busy flight. We arrived at the airport in very good time, checked in a bag (unusually for me on a short trip but my teenage son insisted on his full range of gels and the like!!) and proceeded through an empty security to the Galleries Lounge which soon filled up - ...

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    6
    Baggage
    2
    read more
  • Flight on 19/07/2012

    British Airways Premium economy (short haul)

    on: A320 (Domestic)

    4.6

    This review relates to a day return trip from Glasgow to Heathrow and covers both legs. My airport taxi was my 18 year old en route to his summer job, dragged out of bed 15 early to help Dad out!! Slight trepidation as we arrived at the (still free) drop-off zone as there were four Thomas Cook ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    6
    Baggage
    0
    read more
  • Flight on 27/06/2012

    Air Malta Economy (short haul)

    on: A320 (Two class)

    5.4

    The early morning Heathrow flight is one of Air Malta's flagship operations and, as is usual, was very full for our recent trip. I had tried to check-in on line but the system, while recognising my name, looked for me to spell it differently!! Not aure this made sense. Anyway I checked-in on ...

    Boarding
    7
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    9
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 27/06/2012

    British Airways Premium economy (short haul)

    on: A320 (Domestic)

    4.8

    I was heading for this flight from meetings in Central London and went to paddington nice and early so as to enjoy the Lounge in T5. However, a fatality on the line, meant delays to all services out of Paddington so I back-tracked to the Underground and enjoyed London Transport free sauna service ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 22/06/2012

    Air Malta Economy (short haul)

    on: A319

    3.6

    I joined this lare evening flight from Heathrow to Malta flight after taking a connecting (but seperately ticketed) flight from Glasgow. I made my way to T4 via the Heathrow Express and arrived at the Air Malta check-in (serviced by Alitalia) where there was no queue. I was given my seat of choice ...

    Boarding
    5
    Seat for Sitting
    5
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    0
    Food & Drink
    9
    Punctuality
    2
    Baggage
    0
    read more
  • Flight on 22/06/2012

    British Airways Economy (short haul)

    on: A320

    4.5

    I arrived at Glasgow Airport in good time for this flight to Heathrow. I had checked-in in advance to progressed quickly through a quiet security area and made my way to the terraces Lounge for my first visit since obtaining status with BA. Its a small area but very comfortable, with good ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    0
    Service
    6
    Entertainment
    0
    Food & Drink
    5
    Punctuality
    8
    Baggage
    0
    read more
  • Flight on 19/06/2012

    Emirates Economy

    on: A340-300

    7.9

    I joined this flight from the Business Lounge in Dubai, having flown in from the Far East a couple of hours earlier. This was my first taste of the newly introduced second daily flight from Dubai to Glasgow so I was interested to see what it was like. Boarding, with the benefits of my Gold Card, ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    7
    Service
    6
    Entertainment
    4
    Food & Drink
    9
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 18/06/2012

    Emirates Business

    on: B777-300ER (three-class)

    7.5

    I started my long day with coffee and juice in the KL Hilton's 33rd Floor Executive Lounge - recent rain meant that the smog had gone and the sunrise was to die for. Then downstairs for check-out and a short stroll to the KLIA Ekpress which whisked me to the airport in just 28 minutes. Check-in is ...

    Boarding
    10
    Seat for Sitting
    6
    Seat for Sleeping
    8
    Service
    7
    Entertainment
    10
    Food & Drink
    9
    Punctuality
    10
    Baggage
    0
    read more
  • Flight on 13/06/2012

    SilkAir Economy (short haul)

    on: A320-200 (config 1)

    5.6

    This review relates to my flight from Singapore to KLIA. I arrived by taxi at terminal 2 at Changi early for my flight to KL and was checked in without waiting in a queue. I had tried to check-in on line but had not managed to change my middle seat allocation or to print my boarding pass. I was ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    7
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    4
    Baggage
    10
    read more
  • Flight on 08/06/2012

    Vietnam Airlines Economy (short haul)

    on: A321

    6.0

    I took this flight from Vientiane to Ho Chi Min City, with a transit stop in Phnom Penh. I arrived at wattay International by tuk tuk in plenty of time for my flight. Check in was empty and I was processed quickly and given two boarding cards for my flight to HCM, one for each leg (plus a further ...

    Boarding
    10
    Seat for Sitting
    8
    Seat for Sleeping
    7
    Service
    8
    Entertainment
    0
    Food & Drink
    6
    Punctuality
    9
    Baggage
    0
    read more
  • Flight on 08/06/2012

    Vietnam Airlines Economy (short haul)

    on: A321

    7.3

    This was my second VN flight of the day, the 2 hour journey from HCM to Singapore. I transited through the VN Lounge (I am KLM Platinum) and headed for the gate in plenty of time, before the flight was called. The layout of gates in HCM is odd. We were leaving from gate 10 which, it transpired, ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    0
    Service
    8
    Entertainment
    7
    Food & Drink
    9
    Punctuality
    9
    Baggage
    8
    read more
  • Flight on 04/06/2012

    Vietnam Airlines Economy (short haul)

    on: A321

    7.3

    Flew Hong Kong to Hanoi on this early afternoon flight, with an onward connecting flight to Vientiane. I checked my luggage in at Kowloon Airport Express Station where only the first boarding pass could be issued, even though my bag was tagged through. This made life easy on arrival at the airport, ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    7
    Service
    6
    Entertainment
    0
    Food & Drink
    7
    Punctuality
    10
    Baggage
    10
    read more
  • Flight on 04/06/2012

    Lao Airlines Economy (short haul)

    on: A320

    6.5

    This flight was my continutauon from Hanoi to Vientiane, having travelled from Hong Kong with Vietnam Airlines. Indeed this flight is a code share with VN and so my boarding pass at the trsnfer desk was issued as such, allowing me access to the airline's Lounge in Hanoi. This is spacious and well ...

    Boarding