Thomson Airways

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User Reviews

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  • Flight on 31/08/2016
    1 Review

    Thomson Airways Economy (short haul)

    Manchester to Larnaca
    on: B767-300ER (258 seats) v1

    4.3

    We were supposed to be flying on dreamliner to Cyprus in September and before some know it all says "you cannot guarantee any plane with charter airline" I'll explain, when we booked at thomson travel shop was were told we would be flying on dreamliner both there and back (I have flown on this type ...

    Boarding
    9
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    6
    Entertainment
    2
    Food & Drink
    2
    Punctuality
    2
    Baggage
    9
    read more

  • Flight on 04/04/2016
    1 Review

    Thomson Airways Premium economy

    London to Liberia
    on: B787-8 Dreamliner

    8.0

    Good flight, liked the ambience, unfortunately difficult foodwise, as they don't do lactose free meals. Arrived early & as being first off the plane, made an easy exit. Very airy plane, much better than 747, hope they fly to more places soon. Staff all very helpful & legroom good, but still ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    8
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    10
    Baggage
    9
    read more

Classes

Seat Plans

Tried & Tested

Tried & Tested


  • Seatplans fact file: Thomson Airways’ B787 Dreamliner

    Everything you need to know about Thomson's B787 Dreamliner, including seating in both classes, routes, food and in-flight entertainment read more


  • First review of Thomson's inaugural B787 flight

    Our correspondent flew the carrier's first Dreamliner from London Gatwick to Mahon, Menorca in Premium Club seating read more


  • Thomson B787-800 Premium Club

    Mahon to London Gatwick read more


  • Thomson Airways

    Details on Thomson Airways' hand baggage rules read more

User Reviews

User Reviews 309 (Total)


  • Flight on 31/08/2016
    1 Review

    Thomson Airways Economy (short haul)

    Manchester to Larnaca
    on: B767-300ER (258 seats) v1

    4.3

    We were supposed to be flying on dreamliner to Cyprus in September and before some know it all says "you cannot guarantee any plane with charter airline" I'll explain, when we booked at thomson travel shop was were told we would be flying on dreamliner both there and back (I have flown on this type ...

    Boarding
    9
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    6
    Entertainment
    2
    Food & Drink
    2
    Punctuality
    2
    Baggage
    9
    read more

  • Flight on 04/04/2016
    1 Review

    Thomson Airways Premium economy

    London to Liberia
    on: B787-8 Dreamliner

    8.0

    Good flight, liked the ambience, unfortunately difficult foodwise, as they don't do lactose free meals. Arrived early & as being first off the plane, made an easy exit. Very airy plane, much better than 747, hope they fly to more places soon. Staff all very helpful & legroom good, but still ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    8
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    10
    Baggage
    9
    read more

  • Flight on 12/03/2016
    3 Reviews

    Thomson Airways Economy (short haul)

    Geneva to Newcastle
    on: B737-800

    7.8

    I arrived at Geneva airport at around 8:30, for the departure of 11:20 TOM1649 GVA-NCL. Check-in took half an hour, and the staff were reasonably helpful. The queue for security was very long, and it took an hour to reach and go through security. Both of the terminals of Geneva lead into the ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    7
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    9
    Baggage
    8
    read more

  • Flight on 05/03/2016
    3 Reviews

    Thomson Airways Economy (short haul)

    Newcastle to Geneva
    on: B737-800

    8.2

    Having arrived early in the morning at Newcastle International Airport, it wasn't too busy, except it was a Saturday morning when all of the school trips were going skiing in France and Switzerland. Baggage drop off was relatively quick, as there was only a short queue for my departure of 6:55. ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    8
    Service
    7
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    7
    Baggage
    9
    read more

  • Flight on 21/12/2015
    1 Review

    Thomson Airways Premium economy

    Manchester to Punta Cana
    on: B787-8 Dreamliner

    6.8

    Lounge was closed in Manchester before the outbound flight, which was disappointing. The flight on the way out was brilliant, food & beverages excellent, extras were great (even given a mini toothbrush & toothpaste), service was great. We felt the movies were rather dated, and felt bored after ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    4
    Service
    5
    Entertainment
    5
    Food & Drink
    5
    Punctuality
    8
    Baggage
    10
    read more

  • Flight on 11/12/2015
    1 Review

    Thomson Airways Premium economy

    London to Phuket
    on: B787-8 Dreamliner

    8.8

    We have travelled Thomson B787 before, in both Premium and standard economy (with leg room). This time however, what a step change they have made. So impressed were we that I have actually written to Thomson to praise their crew and the level of service we received. The new seats are fabulous for ...

    Boarding
    9
    Seat for Sitting
    9
    Seat for Sleeping
    6
    Service
    10
    Entertainment
    7
    Food & Drink
    10
    Punctuality
    10
    Baggage
    9
    read more

  • Flight on 02/11/2015
    1 Review

    Thomson Airways Economy

    Manchester to Boa Vista
    on: B757-200

    3.0

    These planes should really only be used for short flights max three hours . After a six hour flight sat between two tall well built men and not being particularly small myself both flights were extremely uncomfortable even though going out I was sat with someone smaller one side . I felt sorry for ...

    Boarding
    4
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    5
    Entertainment
    1
    Food & Drink
    4
    Punctuality
    3
    Baggage
    5
    read more

  • Flight on 06/10/2015
    2 Reviews

    Thomson Airways Economy

    Doncaster to Malaga
    on: B737-800

    6.8

    The cabin crew let someone from an other flight on board.Not a good idea.

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    N/A
    Service
    3
    Entertainment
    N/A
    Food & Drink
    10
    Punctuality
    10
    Baggage
    6
    read more

  • Flight on 28/09/2015
    1 Review

    Thomson Airways Economy (short haul)

    Tenerife to Bournemouth

    8.8

    All due praise for the cabin crew on our flight back to Bournemouth from Tenerife in September last year. I think I had eaten some dodgy burger at tenerife airport and within 5 minuites of take off I was terribly ill for the whole 4.5 hour flight. I had to sit at the back of the plane with the ...

    Boarding
    8
    Seat for Sitting
    7
    Seat for Sleeping
    N/A
    Service
    10
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    N/A
    Baggage
    10
    read more

  • Flight on 23/09/2015
    1 Review

    Thomson Airways Economy

    London to Cancun
    on: B787-8 Dreamliner

    9.3

    We stayed the night before at the Hampton by Hilton, so as to not rush to the airport. We had no problems checking the baggage in at the Thompson desk and went through to the departure lounge very quickly. We went to the departure lounge to wait, we was delayed by about 40 mins. once we ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    7
    Baggage
    7
    read more

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