Class rating 7.5
- Boarding 8.3
- Seat for sitting 7.0
- Seat for sleeping 0.0
- Service 6.3
- Entertainment 0.0
- Food & drink 7.0
- Punctuality 8.3
- Baggage 4.8
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Lao Airlines permits a hand luggage allowance of 7kg. Note that because of weight restrictions on some domestic routes in particular, that checked baggage allowances will vary.
Onboard service varies from route to route according to aircraft. On international routes on new Airbus aircraft, expect seatback TVs, on demand entertainment and a meal service.
Shorter flights on smaller aircraft will offer a more limited food and beverage service and no in-flight entertainment.
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This flight was my continutauon from Hanoi to Vientiane, having travelled from Hong Kong with Vietnam Airlines. Indeed this flight is a code share with VN and so my boarding pass at the trsnfer desk was issued as such, allowing me access to the airline's Lounge in Hanoi. This is spacious and well appointed with an excellent choice of snacks and fresh tropical fruit in... more
This Vientiane - Bangkok transfer to catch my London onward flight was a real let down, not because there was anything wrong with the journey but because of somewhat strange change of aircraft. QV414 was scheduled to be operated by one of Lao Airlines A320 - big deal, you may think as umteen other airlines offer this aircraft. But the Lao A320 have legendary status... more