Garuda Indonesia » Executive (business) » User reviews
Class rating 7.6
- Boarding 3.5
- Seat for sitting 8.5
- Seat for sleeping 8.0
- Service 9.0
- Entertainment 6.5
- Food & drink 8.0
- Punctuality 7.5
- Baggage 9.5
- Of course, your ratings vary widely for different classes. Choose one below for full details.
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Boarding was a shambles at Jakarta - first I had an issue with the person collecting the fiscal tax receipts - I did not have one - as I was in transit from Singapore, the 150 000 Rupiah tax is a departure tax when departing Indonesia not a tax for transit passengers.
Then it was down stairs onto a bus - there was no separate bus for business class passengers - which there often is - and at the domestic terminal where the aircraft was - there was major confusion regarding which aero bridge - when i got the aircraft at which I later discovered I entered at L2 - I was in 5A and was directed to the right - the next row was 6 - then i twigged - change of aircraft from A330 200 to A330 300.
Flight was good, as per usual - great service - the omelette was inedible - I should have had the nasi goreng.
This is an awesome airline with a few minor teething problems.
MichelleVarga flew Garuda Indonesia Executive (business) (28/01/2013 10:01)
Flew with Garuda on 1 Jan from Denpasar (Bali) to Tokyo Haneda on their A330-300. Flight left 1 hour late but otherwise I have nothing to complain about! Service was attentive and warm, seats were very comfortable and food was good. On the way back it was an overnight flight and I slept well on the flat beds (at a slight angle). We had skis and snowboards and 2 large luggage bags which were all covered in the luggage allowance. Fantastic value for money - will definitely use them again! It's not Emirates but for USD$1500 return from Bali to Tokyo I was very pleasantly surprised!