alainmillett flew Garuda Indonesia Executive (business), on a Airbus A330-300 (28/01/2013 10:50)

Boarding was a shambles at Jakarta - first I had an issue with the person collecting the fiscal tax receipts - I did not have one - as I was in transit from Singapore, the 150 000 Rupiah tax is a departure tax when departing Indonesia not a tax for transit passengers.
Then it was down stairs onto a bus - there was no separate bus for business class passengers - which there often is - and at the domestic terminal where the aircraft was - there was major confusion regarding which aero bridge - when i got the aircraft at which I later discovered I entered at L2 - I was in 5A and was directed to the right - the next row was 6 - then i twigged - change of aircraft from A330 200 to A330 300.

Flight was good, as per usual - great service - the omelette was inedible - I should have had the nasi goreng.

This is an awesome airline with a few minor teething problems.

MichelleVarga flew Garuda Indonesia Executive (business) (28/01/2013 10:01)

Flew with Garuda on 1 Jan from Denpasar (Bali) to Tokyo Haneda on their A330-300. Flight left 1 hour late but otherwise I have nothing to complain about! Service was attentive and warm, seats were very comfortable and food was good. On the way back it was an overnight flight and I slept well on the flat beds (at a slight angle). We had skis and snowboards and 2 large luggage bags which were all covered in the luggage allowance. Fantastic value for money - will definitely use them again! It's not Emirates but for USD$1500 return from Bali to Tokyo I was very pleasantly surprised!