Class rating 7.6
- Boarding 3.5
- Seat for sitting 8.5
- Seat for sleeping 8.0
- Service 9.0
- Entertainment 6.5
- Food & drink 8.0
- Punctuality 7.5
- Baggage 9.5
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Garuda's business class is being completely revamped on Airbus A330-200s that are being delivered up to 2104 and on its latest Boeing 777 fleet. This new cabin is pictured here.
Garuda's new business product is designed to take the airline away from its backpacker image. Full lie-flat beds are being fitted with subtle, modern tones throughout the cabin. Seats have a 74-inch pitch, laptop power, personal reading light and 11-inch touch screen. The entertainment system is on demand via a 15-inch screen.
The bad news is that passengers flying on its A330-300s and Boeing 747s will have to put up with a very dated product.
On the 747, seat pitch is 46-48 inches and width 19 inches, with a poor angle of recline. On the A330-300, the pitch is 58 inches and width 21 inches and recline is slightly better. Entertainment on both aircraft is via overhead screens.
What do you think of Garuda Indonesia Executive (business)?
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Boarding was a shambles at Jakarta - first I had an issue with the person collecting the fiscal tax receipts - I did not have one - as I was in transit from Singapore, the 150 000 Rupiah tax is a departure tax when departing Indonesia not a tax for transit passengers. Then it was down stairs onto a bus - there was no separate bus for business class passengers - which... more
MichelleVarga flew Garuda Indonesia Executive (business)
Flew with Garuda on 1 Jan from Denpasar (Bali) to Tokyo Haneda on their A330-300. Flight left 1 hour late but otherwise I have nothing to complain about! Service was attentive and warm, seats were very comfortable and food was good. On the way back it was an overnight flight and I slept well on the flat beds (at a slight angle). We had skis and snowboards and 2... more