Alitalia

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User Reviews

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  • Flight on 27/10/2013
    3 Reviews

    Alitalia Business

    on: B777-200ER

    8.8

    EZE-FCO on 772 AZ - Magnifica Class. Quick priority check-in at EZE and decent Executive lounge offered by Aerolineas in new C terminal of EZE. Not very much to eat inside there, but classy and design place to stay for a while. First surprise was that AZ CPT was at the door welcoming all pax (J or ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    9
    Entertainment
    7
    Food & Drink
    9
    Punctuality
    9
    Baggage
    8
    read more

  • Flight on 09/10/2013
    2 Reviews

    Alitalia Economy (short haul)

    on: A321

    4.8

    This was a flight that was part of a package deal at the end of a cruise so I had no choice with the airline, but was interested to experience my first Alitalia flight. We were dropped at FCO by bus from our ship and headed to the LHR check-in. Once there we were advised that check-in for this ...

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    2
    Service
    5
    Entertainment
    0
    Food & Drink
    2
    Punctuality
    10
    Baggage
    7
    read more

Classes

Seat Plans

User Reviews

User Reviews 25 (Total)


  • Flight on 27/10/2013
    3 Reviews

    Alitalia Business

    on: B777-200ER

    8.8

    EZE-FCO on 772 AZ - Magnifica Class. Quick priority check-in at EZE and decent Executive lounge offered by Aerolineas in new C terminal of EZE. Not very much to eat inside there, but classy and design place to stay for a while. First surprise was that AZ CPT was at the door welcoming all pax (J or ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    9
    Entertainment
    7
    Food & Drink
    9
    Punctuality
    9
    Baggage
    8
    read more

  • Flight on 09/10/2013
    2 Reviews

    Alitalia Economy (short haul)

    on: A321

    4.8

    This was a flight that was part of a package deal at the end of a cruise so I had no choice with the airline, but was interested to experience my first Alitalia flight. We were dropped at FCO by bus from our ship and headed to the LHR check-in. Once there we were advised that check-in for this ...

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    2
    Service
    5
    Entertainment
    0
    Food & Drink
    2
    Punctuality
    10
    Baggage
    7
    read more

  • Flight on 21/08/2013
    1 Review

    Alitalia Economy

    on: B777-200ER

    4.1

    Not too much differences comparing other similar airline options. Space for sleeping will always be a karma if companies don't think about it in a proactive way. Don't forget to avoid window seats free of the metal box in your foot space!

    Boarding
    3
    Seat for Sitting
    7
    Seat for Sleeping
    2
    Service
    4
    Entertainment
    4
    Food & Drink
    3
    Punctuality
    7
    Baggage
    3
    read more

  • Flight on 14/07/2013
    1 Review

    Alitalia Premium economy

    on: B777-200ER

    4.1

    I THINK WHEN YOU DOWNGRADE TWO PASSENGERS TO ECONOMY WHO HAVE TWO PREMIUM ECONOMY TICKETS FOR THEIR 35th ANNiVERSARY....YOU SHOULD CONTACT THEM IMMEDIATELY, COMPENSATE THEM, AND DO SOMETHING TO MAKE THEM FEEL LIKE YOU WANT TO KEEP THEM AS LOYAL CUSTOMERS.

    Boarding
    10
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    10
    Entertainment
    0
    Food & Drink
    0
    Punctuality
    1
    Baggage
    10
    read more

  • Flight on 11/07/2013
    1 Review

    Alitalia Economy

    1.0

    NEVER FLY ALITALIA!!! IT WAS THE WORST TRAVEL EXPERIENCE OF MY LIFE. They turned a ten hour flight into a twenty-five hour nightmare. They bumped us off our direct flight, and gave us instructions in Roma about how to connect in Toronto. Then, in Toronto, they gave us different directions, which ...

    Boarding
    1
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    1
    Baggage
    1
    read more

  • Flight on 15/05/2013
    1 Review

    Alitalia Economy

    on: A330-200 (Config. 1)

    2.5

    Most unfriendly and lousy airline that I have ever traveled in. Flew from Rome to Toronto on 14th May SERVICE - MOST RUDEST FLIGHT ATTENDANTS. They do not respond to any individual calls. You have to get up and walk to the front or to the back of the airplane if you need water, and serve yourself. ...

    Boarding
    1
    Seat for Sitting
    5
    Seat for Sleeping
    3
    Service
    1
    Entertainment
    1
    Food & Drink
    3
    Punctuality
    1
    Baggage
    5
    read more

  • Flight on 14/11/2012
    1 Review

    Alitalia

    1.0

    My daughter flew Alitalia this summer, very unimpressed with experience but CUSTOMER SERVICE afterwards because of a shredded bag is the WORST I've ever dealt with. They wanted to send us to a repair shop that was an hour away. Even if it could be repaired, that was 4 hours of driving to drop ...

    Boarding
    1
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    1
    Baggage
    1
    read more

  • Flight on 11/11/2012
    1 Review

    Alitalia

    2.6

    I never take the time to write a review but this time I had to! I have never had a good experience with this airline. The staff is rude in Italy and in the states! I need wheel chair assistance and literally was only pushed in a chair...I was told it was my job to handle my carry on and purse. No ...

    Boarding
    2
    Seat for Sitting
    2
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    7
    Food & Drink
    5
    Punctuality
    2
    Baggage
    1
    read more

  • Flight on 08/11/2012
    3 Reviews

    Alitalia Economy (short haul)

    on: A321

    1.5

    I'm so sad. I'm Italian and I would really spend nice word on my national career...But it's impossible. Flight from Istanbul Ataturk to Rome FCO: Cabin crew really unpolite and rude. Main meal? A pack of "taralli" snacks and drinks. It's absurd compared to Turkish that on the same leg offers you a ...

    Boarding
    1
    Seat for Sitting
    3
    Seat for Sleeping
    2
    Service
    1
    Entertainment
    1
    Food & Drink
    2
    Punctuality
    1
    Baggage
    1
    read more

  • Flight on 07/09/2012
    2 Reviews

    Alitalia Economy (short haul)

    on: A320

    7.6

    Flew on Alitalia from Rome Fiumicino to London Heathrow. Checked in online using their system and got seat 27F. Boarding was quick and easy and the flight departed on time. The crew were nice and spoke perfect English, and we happy (or seemed it) to help with anything anybody had problems with. The ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    4
    Service
    6
    Entertainment
    8
    Food & Drink
    6
    Punctuality
    10
    Baggage
    10
    read more