Class rating 5.2
- Boarding 4.9
- Seat for sitting 5.8
- Seat for sleeping 0.4
- Service 5.0
- Entertainment 0.8
- Food & drink 2.5
- Punctuality 6.3
- Baggage 5.0
- Of course, your ratings vary widely for different classes. Choose one below for full details.
See what everyone's saying about Wizz Air. Each month we're awarding prizes for the best reviews, so remember to review your flight when you return...
Firstly, you need to make sure you only have one bag, and it is a cabin bag, not something you think might fit in an overhead locker. The “one bag” rule is strictly enforced, and if it won’t fit in the metal measuring tray at the Gate, you will be charged for having it put in the hold.
This is where you’ll find details of the size
but this is the important bit – the charges for bags – you will pay 60 Euro at the Gate if it is too large.
The flight I was on to Budapest (and back), there were Hungarian families with no clue, no English, and they were over a barrel when it came to the charges. The other people in the queue were trying to translate for them that they were being charged more for their bag than the airline ticket had cost them. Caveat Emptor, because it was lambs to the slaughter on this flight.
Second thing is, unless you are very short you should go for an extra leg room seat – these are the rows 12 and 13 in the middle of the aircraft for the emergency exit. Obviously you can’t be travelling with kids, and need to be able bodied, but you get a lot more room here and the flight is bearable in these seats. You also get onto the aircraft first, which means you should find a space in the overhead lockers for your bag.
Wizz air was set-up to carry workers from e.europe to the w.europe cheaply as possible and this is reflected in the composition of it's passengers and the flight experience. Book early to get the cheapest deals and if you fly with them regularly their Xclusive club membership pays for itself after 3 or 4 return flights.
Don't pay with a debit or credit card at booking, but via bank transfer to avoid the transaction charges. Paying extra for priority boarding is ESSENTIAL to avoid the queues in cramped departure lounges and mad scramble for seats at boarding. Avoid seats at the back of aircraft as this is where the drunks hang out.
Most flights are of around 2 hours or so and I find the aircraft quite cold. Many e.european migrants with young families use Wizz air, so take ear plugs if the sound of crying babies disturbs you. However, as they are allowed to board first they occupy the front of the aircraft.
The fleet of A320s are quite modern, but the cabins are starting to get dirty - never adequately cleaned as turn-around after landing is 45 mins or less.
Punctuality, in my experience, is good and most flights pass off without a fault. Note that, to keep costs down, wizz air occupies many of the cheap landing slots so departures/arrivals very late in the day are common.
What is good is the baggage allowance. 32 kg in the hold (one suitcase) and 10kg of hand luggage, (subject to size restrictions). If you are travelling as a family you can take everything but the kitchen sink.
For travel around Europe, wizz air is certainly better than ryanair or easyjet, just don't expect too much and pay for priority boarding.
What a joke, ground staff is extremely rude. They are ready to work for the UKBA, I told them. Also the flight attendants don't really make you feel safe, and I think I would know better what to do in case of an emergency.
Luggage is a problem with them, I would just not travel with any because they might charge ridiculous amounts of money for a regular trolley.
Another point is the seats, no reclining for more than 2 hours of flight is unacceptable. I do understand why, otherwise you break your fellow travellers kneecaps.
I do not recommend, avoid at all cost.
I am just sharing my experience from the flight to Gdansk and back to Luton last weekend. Just to advise all of you looking for comfortable seating, wizzair's planes aren't for you.
I will probably not fly with them again over this single issue. Seating position was so uncomfartable that it gave me back and neck pain as well as headache for the rest of the day... Ryanair's seats are tiny bit better, but don't get me wrong, they are not ideal either...
Legroom was also reduced over the years and now there is hardly enough space for you legs, and if anyone noticed, now, on the same length of a plane, you get 2 more rows of seats...
That's why you cannot have seats that recline on those planes anymore because you would break person's behind you knee caps by making yourself more comfy... TOTAL DISGRACE!!!
Such a shame that these companies cut on customers comfort in the name of their profit... spoils the flight experience so much and it is so expensive to book a flight with those 'cheap' airlines, so when I booked my flight nearly a month in advance, I still paid £200 for return tickets to a third rate european city...
I really used to like flying, now this Ryanair-like companies made a mockery out of flying experience for passengers...
You can't relax during your flight anymore, you just get angry even before you get on board as you already know what a rip off you got youself into by having no alternatives really... Cattle class rip off, won't fly with them again...
I would forget... When you arrive back at Luton, it's nice to know where you place is by waiting for those stairs to arrive for almost 10 minutes.
Very 'respectful' Luton staff will keep walking around that plane as it was a piece of art and make you wait, which is good if you like these 'patience-training' excercises when you are in rush... Just what you don't want, so there is pleeeenty of room for improvement there, Luton staff.
Gdansk services will beat you there any time by a long mile... Is that through sheer laziness of Luton staff or lack of organisation of Luton airport, can anyone tell me? Something is definitelly going on there...
As we had travelled to Bucharest for 3 hours and had a 2 hour drive afterwards and this was a late evening flight we wanted some comfort so booked extra leg room.
Boarding was not very smooth, as we had booked extra leg room this is classed as priority boarding the check in staff did not give us enough time to get to the desk before they let others go through to board.
The senior flight attendant seemed in a rush with the announcements and unfortunately I could not understand all the English she said, my wife is Romanian and she had difficulty understanding the Romanian version. We had no problems understanding one of the other attendants when she made an announcement.
The plane we were on was HA LPT and I had seat 12C which was the most uncomfortable seat I've sat in on a plane, it felt like I was sitting in a bucket, there was a definite round dip in the middle.
Wizz Air seats do not recline, which means you will not have someone' s head in your lap.
The flight is advertised at 3hrs 15 minutes, on this trip it was 2hr 55 minutes.
The flight attendants seemed reluctant to be friendly. From flying with another airline I have been told by flight attendants they find the Bucarest/London route hard work.
I have also written a report on flight 3010 the outward journey.
I travel 1/2 times per year Luton to Bucharest, this flight is a night flight.
As my wife and I wanted some comfort we booked extra leg room. Baggage allowance is very generous at 32 kilos, this means we only need 1 bag so save on the cost. Hand luggage at 10 kilos is very good but means many people just take hand luggage which fills up the overhead lockers, on this flight the attendants asked people to put bags and coats under their seats if they could 'cos the lockers were all full.
The senior flight attendant had been on another flight I'd been on and I have to say his attitude had improved a great deal and he was very professional, in deed the whole cabin crew were very good on this flight.
We were on HA LWM and I had seat 12B which was very comfortable. I suggest if you book extra leg room you sit in row 12 so passengers in row 13 are well behind you and do not knock into you if they get up.
Wizz Air seats do not recline, which means you will not have someone' s head in your lap.
The flight is advertised at 3hrs 5 minutes, on this trip it was 2hr 45 minutes.
There was some turbulence which the Capitan advised us of in advance but lasted only about 5 minutes and we were instructed to put our seat belts on. See my return flight report for the return journey on W6 3009
Well worth paying extra for priority boarding, the seats along the front of the plane are well worth sitting in.
The toilets are very dirty in comparison with ex Ryanair, and there tends to always be a delay of approximately 10-40 minutes.
Prague to Charleroi (Brussels)
Boarding done by buses was slow.
Glad we paid the extra 5 Euros for exit row seats. Great legroom. Friendly smiling crew and spotless plane. Would definitely fly with them again.
Late, late, late... To avoid your flight being cancelled DO NOT fly with Wizz. I fly regularly between LTN and WRO and at least 70% of flights taken over the past two years have been subject to major delays or cancellations... The ground staff, a handling agent, are unhelpful and WILL NOT help customers with cancelled flights. Your options are re-booking or contact Wizz. And you can only speak to Wizz by fax or email - they do not accept calls. My advice is book with caution.