Class rating 6.5
- Boarding 7.4
- Seat for sitting 6.2
- Seat for sleeping 2.8
- Service 6.6
- Entertainment 6.2
- Food & drink 6.5
- Punctuality 7.7
- Baggage 6.5
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Virgin Atlantic's economy product has an average seat pitch of 31" - disappointing given the carrier's reputation, as some other airlines' long-haul cabins offer a good three inches more. Moreover, in common with some of its rivals, Virgin charges extra for the increased legroom exit seats in economy. These cost between £50 and £75 each way on most routes or £125 one way to Sydney.
However, a plus point is that everyone gets their own seatback TV with a choice of channels and on many flights each seat also comes with up to 35 video games. On many of the newly fitted aircraft, such as the B747s operating out of London Gatwick and Manchester, there is a fully-toucscreen entertainment system with over 300 hours of content to choose from. Travellers from the UK also receive a free amenity kit including eyeshades, socks, toothbrush and toothpaste.
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I flew with Virgin Atlantic's Little Red service from LHR to EDI on Friday 23rd August 2013. I had checked in online, received my boarding pass via my smartphone and stored it in the Passbook app. I didn't travel with any luggage other than carry-on, so when I arrived at LHR T1 at 05:30 for the 06:50 flight I proceeded straight to the departures area. The security... more