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United Airlines » United Economy

Class rating 6.1

6.1/10

  • Boarding 7.5
  • Seat for sitting 4.8
  • Seat for sleeping 3.3
  • Service 7.0
  • Entertainment 4.8
  • Food & drink 4.5
  • Punctuality 8.5
  • Baggage 8.5
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Economy offers a 31 or 32-inch seat pitch. Passengers on international flights get free food, soft and hot drinks.

Seats on Boeing 767-300ER, 757-200, some 767-400ER and some 777-200 aircraft have five-inch seatback TVs with on demand entertainment.

Other 777-200s are being upgraded with Panasonic touch screen monitors. Boeing 767-200ERs do not have on demand systems and there is a choice of eight films.

Boeing 747-400s have old fashioned overhead screens. On these aircraft, United plans to introduce a streaming option, enabling passengers to watch films on computer or handheld devices.

United Economy

User reviews

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SamFerguson flew United Airlines United Economy, on a B777-200 (Version 2)

Was flying from Heathrow-San Francisco. Had heard horror stories about United's transatlantic services so was apprehensive about flying them. Check-in staff were very helpful, the queues were quite long but with the help of some Air New Zealand staff the United agents were able to help them move swiftly. The lady behind the desk asked me which seat I would prefer,... more

Overall:

8.3/10

8.3

BetteronaHarley flew United Airlines United Economy, on a B767-300 (Int Config)

We flew out of Zurich to Newark back in October, and although I was well aware of the merger between Continental and United, this was the first time on a flight operated by United, using United aircraft and crew. Our tickets cost about 1000 Swiss francs each, and when I went to check in, they put us in row 34. I asked if we could sit a bit further forward in the... more

Overall:

3.4/10

3.4

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