Seatplan rating 8.2
- Boarding 9.1
- Seat for sitting 8.2
- Seat for sleeping 5.6
- Service 8.7
- Entertainment 8.4
- Food & drink 7.8
- Punctuality 8.9
- Baggage 8.6
For our complete fact file on the Thomson Dreamliner, including images and details on seating, entertainment, catering and future route launches, click here.
Thomson Airways became the first UK carrier to take delivery of a Boeing 787 Dreamliner on May 31, 2013. The first commercial routes were:
- Manchester to Florida and Glasgow to Cancun, both beginning on July 8, 2013
- Phuket, Thailand, starting in November, 2013
- Mauritius and Puerto Vallarta, Mexico, launching in 2014
The aircraft will eventually operate out of London Gatwick, Manchester, East Midlands and Glasgow airports. The state-of-the-art, ultra fuel efficient aircraft has the range to fly direct to Honolulu from the UK.
There are 244 seats in economy and 47 in Premium. Economy passengers receive 33-34 inches of seat pitch and a set three-course meal (vegetarian meals are available to pre-order). Some drinks, such as wine, soft drinks and tea and coffee are complimentary with dinner, but all other drinks will be charged for (to see Thomson's current in-flight menu, click here). Baggage allowance in economy is 20kg.
Premium customers have 38 inches of pitch, receive a 23kg baggage allowance and a four-course meal, with a choice of entree and complimentary alcoholic drinks. To read about the experience of one of our readers, click here (questions are answered!)
In-flight entertainment (IFE) is audio visual on demand (AVOD) in both classes and provided by Panasonic. The 9-inch touch screens pop out of the left hand armrest for Premium passengers and economy passengers have a smaller 7-inch touch-screen seat back monitor.
There are currently no plans to offer internet capabilities on board but passengers can plug in and also charge personal devices via seat back USB ports. The screens all offer a crisp picture quality and up to 35 channels of visual content, including recent film releases, as well as games and music.
For the passenger, perhaps the most revolutionary aspect is the cabin. Due to the carbon fibre construction, the cabin can be pressurised lower than any other airliner and humidity levels are improved. This will help fight dehydration and jetlag. Sensors on the wings also detect turbulence better, bringing a claimed reduction in air sickness of up to eight times. The windows are the largest in the sky and are electronically dimmable - something that's bound to be a big hit with excited children.
To read a review of the first commercial Thomson Dreamliner flight click the Tried and Tested tab above, or here.