Thomson Airways

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  • Flight on 29/05/2015
    1 Review

    Thomson Airways Economy (short haul)

    Cardiff to Lanzarote
    on: B737-800

    4.8

    Our first flights with this airline and I think they must have a policy of crew not smiling whilst at work. One woman, having visited the toilet, waited over 20 minutes for the crew to move the trolley just a few feet so she could regain her seat.

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    5
    Service
    5
    Entertainment
    1
    Food & Drink
    5
    Punctuality
    5
    Baggage
    1
    read more

  • Flight on 04/05/2015
    2 Reviews

    Thomson Airways Premium economy

    Orlando to Manchester
    on: B787-8 Dreamliner

    6.1

    It was my first experience of the Dreamliner from Florida....I hated it... Seats were hard...it was cold and drafty...I told the crew I was in a draft and she turned the heating up... There was a huge gap between the window and seat so cushions slip down...fixed arm with table... I was so ...

    Boarding
    N/A
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    10
    Entertainment
    6
    Food & Drink
    10
    Punctuality
    10
    Baggage
    5
    read more

Classes

Seat Plans

Tried & Tested

Tried & Tested


  • Seatplans fact file: Thomson Airways’ B787 Dreamliner

    Everything you need to know about Thomson's B787 Dreamliner, including seating in both classes, routes, food and in-flight entertainment read more


  • First review of Thomson's inaugural B787 flight

    Our correspondent flew the carrier's first Dreamliner from London Gatwick to Mahon, Menorca in Premium Club seating read more


  • Thomson B787-800 Premium Club

    Mahon to London Gatwick read more

User Reviews

User Reviews 296 (Total)


  • Flight on 29/05/2015
    1 Review

    Thomson Airways Economy (short haul)

    Cardiff to Lanzarote
    on: B737-800

    4.8

    Our first flights with this airline and I think they must have a policy of crew not smiling whilst at work. One woman, having visited the toilet, waited over 20 minutes for the crew to move the trolley just a few feet so she could regain her seat.

    Boarding
    8
    Seat for Sitting
    8
    Seat for Sleeping
    5
    Service
    5
    Entertainment
    1
    Food & Drink
    5
    Punctuality
    5
    Baggage
    1
    read more

  • Flight on 04/05/2015
    2 Reviews

    Thomson Airways Premium economy

    Orlando to Manchester
    on: B787-8 Dreamliner

    6.1

    It was my first experience of the Dreamliner from Florida....I hated it... Seats were hard...it was cold and drafty...I told the crew I was in a draft and she turned the heating up... There was a huge gap between the window and seat so cushions slip down...fixed arm with table... I was so ...

    Boarding
    N/A
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    10
    Entertainment
    6
    Food & Drink
    10
    Punctuality
    10
    Baggage
    5
    read more

  • Flight on 04/04/2015
    1 Review

    Thomson Airways Economy

    Manchester to Dalaman

    6.3

    Quite a long flight, to me, 4 hours and 15mins. No meal included, but overpriced poor quality snacks available. No film or entertainment even though screens were there, just had the flight on. Boring flight. Seats great as we got emergency exit seats which have extra leg room for no ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    4
    Service
    3
    Entertainment
    1
    Food & Drink
    2
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 16/01/2015
    5 Reviews

    Thomson Airways Economy (short haul)

    Exeter to Tenerife
    on: B737-800

    7.8

    From Exeter to Tenerife-Sur This was a week's winter break in the sun of Tenerife. Normally to fly anywhere we would travel for 3 hours to LHR or LGW so it was a delight to leave home and be at the airport within half an hour. The flight was an early one leaving at 07.40 which meant ...

    Boarding
    7
    Seat for Sitting
    8
    Seat for Sleeping
    N/A
    Service
    7
    Entertainment
    N/A
    Food & Drink
    7
    Punctuality
    9
    Baggage
    9
    read more

  • Flight on 15/11/2014
    1 Review

    Thomson Airways Premium economy

    Bridgetown to London
    on: B787-8 Dreamliner

    3.4

    I was looking forward to trying the new 787 Dreamliner. The lighting and darkening windows were good but not essential. However I have never sat/tried to sleep on a more uncomfortable seat. I am 5ft 5 so average height but my feet did not touch the ground unless I sat upright with my ...

    Boarding
    2
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    3
    Entertainment
    3
    Food & Drink
    4
    Punctuality
    4
    Baggage
    7
    read more

  • Flight on 12/10/2014
    3 Reviews

    Thomson Airways Economy

    London to Mauritius
    on: B787-8 Dreamliner

    6.1

    Dreamliner!!! I was quite intrigued (sad I know), about the hype surrounding this plane; despite the adverse publicity recently seen in the media. So it was with a tiny sense of childish curiosity I boarded this aircraft with my husband. Initial appearances were bright and a wide bodied spacious ...

    Boarding
    6
    Seat for Sitting
    5
    Seat for Sleeping
    3
    Service
    6
    Entertainment
    9
    Food & Drink
    4
    Punctuality
    8
    Baggage
    8
    read more

  • Flight on 21/09/2014
    2 Reviews

    Thomson Airways Premium economy

    Manchester to Montego Bay
    on: B787-8 Dreamliner

    8.5

    We checked our bags in the night before so check-in was very quick and easy next morning; premium upgrade gives us priority but it wasn't really needed as there were no queues at any of the check-in desks. I am disabled so I had booked assistance; there was a massive queue for this so by the ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    6
    Service
    10
    Entertainment
    8
    Food & Drink
    9
    Punctuality
    10
    Baggage
    7
    read more

  • Flight on 21/06/2014
    1 Review

    Thomson Airways Economy

    London to Puerto Vallarta
    on: B787-8 Dreamliner

    7.0

    Travelled to Puerto Vallarta Mexico GTUIC 21/6/14. i am a bit of a aircraft lover and i was so looking forward to going on the Dreamliner after all the hype and also having spent several years travelling to Jamaica from Birmingham on very old 767's with lots of annoying little problems, i couldnt ...

    Boarding
    8
    Seat for Sitting
    6
    Seat for Sleeping
    6
    Service
    6
    Entertainment
    6
    Food & Drink
    6
    Punctuality
    9
    Baggage
    9
    read more

  • Flight on 14/06/2014
    16 Reviews

    Thomson Airways Economy

    London to Puerto Vallarta
    on: B787-8 Dreamliner

    9.5

    This must be the best flight I have ever had amazing entertainment, amazing food and enough leg room for the 11 hour flight from London Gatwick to Puerto Vallarta despite departing Gatwick the we made up the time and arrive dead on time. I would definitely recommend flying long haul with ...

    Boarding
    9
    Seat for Sitting
    10
    Seat for Sleeping
    8
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    9
    Baggage
    10
    read more

  • Flight on 24/05/2014
    1 Review

    Thomson Airways Economy (short haul)

    London to Alghero
    on: B737-800

    7.5

    Recently flew to Alghero, Sardinia with Thompson Airways and overall had a very good experience. There were no queues at check-in, the fight was on time and the plane clean and comfortable. As our flight time was only a couple of hours and early in the morning so we didn't eat onboard, but ...

    Boarding
    8
    Seat for Sitting
    9
    Seat for Sleeping
    5
    Service
    9
    Entertainment
    4
    Food & Drink
    6
    Punctuality
    10
    Baggage
    9
    read more

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