Thomson Airways

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  • Flight on 10/04/2018
    1 Review

    Thomson Airways Economy

    Manchester to Tenerife
    on: B757-200

    3.0

    When did TUI start damaging their own holiday package quality?!! The back ~10 rows of the Boing 757 we flew on were set at a seat pitch of 28 inches. We are physically small and it was a horrible experience. Really, it only suits children. A 28" seat pitch is an utterly crazy management ...

    Boarding
    10
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    2
    Entertainment
    1
    Food & Drink
    2
    Punctuality
    1
    Baggage
    6
    read more

  • Flight on 24/11/2017
    3 Reviews

    Thomson Airways Premium economy

    Manchester to Goa
    on: B787-8 Dreamliner

    9.3

    Flight was excellent. Seating in Premium was very comfortable with plenty of leg room.(seats 3A & 3C) Service on both outbound and inbound flights was exceptional. Boarding was very good with Premium boarding first and then receiving a pre departure drink. The crew were very attentive to ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    7
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

Classes

Seat Plans

Tried & Tested

Tried & Tested


  • Seatplans fact file: Thomson Airways’ B787 Dreamliner

    Everything you need to know about Thomson's B787 Dreamliner, including seating in both classes, routes, food and in-flight entertainment read more


  • First review of Thomson's inaugural B787 flight

    Our correspondent flew the carrier's first Dreamliner from London Gatwick to Mahon, Menorca in Premium Club seating read more


  • Thomson B787-800 Premium Club

    Mahon to London Gatwick read more


  • Thomson Airways

    Details on Thomson Airways' hand baggage rules read more

User Reviews

User Reviews 316 (Total)


  • Flight on 10/04/2018
    1 Review

    Thomson Airways Economy

    Manchester to Tenerife
    on: B757-200

    3.0

    When did TUI start damaging their own holiday package quality?!! The back ~10 rows of the Boing 757 we flew on were set at a seat pitch of 28 inches. We are physically small and it was a horrible experience. Really, it only suits children. A 28" seat pitch is an utterly crazy management ...

    Boarding
    10
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    2
    Entertainment
    1
    Food & Drink
    2
    Punctuality
    1
    Baggage
    6
    read more

  • Flight on 24/11/2017
    3 Reviews

    Thomson Airways Premium economy

    Manchester to Goa
    on: B787-8 Dreamliner

    9.3

    Flight was excellent. Seating in Premium was very comfortable with plenty of leg room.(seats 3A & 3C) Service on both outbound and inbound flights was exceptional. Boarding was very good with Premium boarding first and then receiving a pre departure drink. The crew were very attentive to ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    7
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 19/07/2017
    1 Review

    Thomson Airways Economy (short haul)

    Birmingham to Menorca
    on: B757-200

    7.8

    Although I only gave three for the seat it was comfortable enough for Spain but I had no window even though I was at a window seat. It did spoil the journey out as it was my two children's first time flying and they wanted to be able to look out of the window instead of staring at a panel. The ...

    Boarding
    9
    Seat for Sitting
    3
    Seat for Sleeping
    N/A
    Service
    9
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    9
    Baggage
    9
    read more

  • Flight on 10/04/2017
    1 Review

    Thomson Airways Economy

    London to Cancun
    on: B787-8 Dreamliner

    0.0

    Have just booked to go to Cancun with Thomson. Truly wish I hadn't reading all reviews and my sons recent experience to same destination! Thomson used to be able to pride itself on extremely good customer service, great flights etc., etc. That I'm afraid appears to have all gone out of the ...

    Boarding
    N/A
    Seat for Sitting
    N/A
    Seat for Sleeping
    N/A
    Service
    N/A
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    N/A
    Baggage
    N/A
    read more

  • Flight on 25/09/2016
    2 Reviews

    Thomson Airways Economy

    London to Liberia
    on: B787-8 Dreamliner

    8.5

    Going out the flight was very good. We were given a free snack box which was nice. Food was good, plenty to eat and drink. Wanted to buy camera lenses for my phone but they had sold out. Coming back was not so good. I didn't mind the delay as there was a thunderstorm, so couldn't be helped, but ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    7
    Service
    10
    Entertainment
    7
    Food & Drink
    10
    Punctuality
    7
    Baggage
    7
    read more

  • Flight on 17/09/2016
    1 Review

    Thomson Airways Economy

    London to Orlando
    on: B787-8 Dreamliner

    5.5

    The Dreamliner was excellent: both quiet & less jet-lagged than usual on return to Britain from the US. (Oxygen flow is apparently better.) Seats are no more comfortable though than earlier planes. So wish airlines would invest in more comfortable seating! Food and entertainment were ...

    Boarding
    6
    Seat for Sitting
    6
    Seat for Sleeping
    3
    Service
    5
    Entertainment
    6
    Food & Drink
    6
    Punctuality
    7
    Baggage
    5
    read more

  • Flight on 31/08/2016
    1 Review

    Thomson Airways Economy (short haul)

    Manchester to Larnaca
    on: B767-300ER (258 seats) v1

    4.3

    We were supposed to be flying on dreamliner to Cyprus in September and before some know it all says "you cannot guarantee any plane with charter airline" I'll explain, when we booked at thomson travel shop was were told we would be flying on dreamliner both there and back (I have flown on this type ...

    Boarding
    9
    Seat for Sitting
    2
    Seat for Sleeping
    2
    Service
    6
    Entertainment
    2
    Food & Drink
    2
    Punctuality
    2
    Baggage
    9
    read more

  • Flight on 04/04/2016
    1 Review

    Thomson Airways Premium economy

    London to Liberia
    on: B787-8 Dreamliner

    8.0

    Good flight, liked the ambience, unfortunately difficult foodwise, as they don't do lactose free meals. Arrived early & as being first off the plane, made an easy exit. Very airy plane, much better than 747, hope they fly to more places soon. Staff all very helpful & legroom good, but still ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    8
    Entertainment
    6
    Food & Drink
    8
    Punctuality
    10
    Baggage
    9
    read more

  • Flight on 12/03/2016
    4 Reviews

    Thomson Airways Economy (short haul)

    Geneva to Newcastle
    on: B737-800

    7.8

    I arrived at Geneva airport at around 8:30, for the departure of 11:20 TOM1649 GVA-NCL. Check-in took half an hour, and the staff were reasonably helpful. The queue for security was very long, and it took an hour to reach and go through security. Both of the terminals of Geneva lead into the ...

    Boarding
    9
    Seat for Sitting
    8
    Seat for Sleeping
    6
    Service
    7
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    9
    Baggage
    8
    read more

  • Flight on 05/03/2016
    4 Reviews

    Thomson Airways Economy (short haul)

    Newcastle to Geneva
    on: B737-800

    8.2

    Having arrived early in the morning at Newcastle International Airport, it wasn't too busy, except it was a Saturday morning when all of the school trips were going skiing in France and Switzerland. Baggage drop off was relatively quick, as there was only a short queue for my departure of 6:55. ...

    Boarding
    8
    Seat for Sitting
    10
    Seat for Sleeping
    8
    Service
    7
    Entertainment
    N/A
    Food & Drink
    N/A
    Punctuality
    7
    Baggage
    9
    read more

News

Related News

  • 15 of the best airline safety videos

    08/08/2017

    Seatplans compiles some of the best airline safety videos from carriers including Thomson, British Airways, Virgin Atlantic and Air New Zealand