Class rating 5.7
- Boarding 6.7
- Seat for sitting 5.5
- Seat for sleeping 3.5
- Service 5.8
- Entertainment 4.5
- Food & drink 5.1
- Punctuality 6.5
- Baggage 6.6
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Thomas Cook's long-haul economy product on its Airbus A330s is better than scheduled carriers in terms of legroom. All these aircraft offer a basic 33-inch seat pitch, two inches more than British Airways or Virgin Atlantic.
If you are travelling with a tour operator, the level of service you receive on board will vary, but expect to pay for drinks at least. If you are booking flight-only, you will need to pre-order and pay for a meal. This will cost from £12 for the return flight.
If you are travelling with a tour operator, it is likely that a hold baggage allowance will be included in your ticket price. If you are travelling on a flight-only ticket, one bag up to 20kg will cost £28 one way for flights of more than seven hours and £22 for flights of between three and seven hours.
Seating a family of four together, with seat numbers given out at the airport, will cost £72 for the return journey. However, if you bought your ticket through a tour operator and want to choose your seat online, the charge will vary.
Exit seats are an extra £80 return per adult.
To check fares visit book.flythomascook.com
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I can only say this is the worst journey, to and from anywhere, I have ever had. We flew to Cuba from Gatwick and if you book the extra legroom seats, a warning, if you are not below a size 14 you will probably be very uncomfortable! The seats have the tray table in the armrest and are solid sided unlike all the other seats which have open sides, this means that... more
Gatwick – Orlando NEVER AGAIN, No separate service for “Premium Economy” but they very conveniently failed to inform us of this when we upgraded. You have to pay for everything! It was like a 9 hour easyjet flight only I dare to suggest the easyjet seats are more comfortable The Return Flight time was changed to two hours later but none of the passengers were aware... more