Thomas Cook Airlines

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User Reviews

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  • Flight on 10/10/2017
    3 Reviews

    Thomas Cook Airlines Premium economy

    Holguin to London
    on: A320-200

    9.5

    Holguin airport is very small with little choice of food. Boarding and departure was speedy. The service on the homeward flight was equally as good as the outward flight and the staff couldn’t do enough for you. I’m a fussy eater but the dinner and the breakfast was probably the best ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    6
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 26/09/2017
    3 Reviews

    Thomas Cook Airlines Premium economy

    London to Holguin
    on: A320-200

    9.0

    Flight was on time and we boarded quickly. Service on our journey was well planned so everything went smoothly. The food choice was okay, unfortunately I’m fussy so didn’t enjoy our outward food very much. The seating was comfortable if you don’t want to sleep. We did notice a chemical ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    5
    Service
    10
    Entertainment
    10
    Food & Drink
    7
    Punctuality
    10
    Baggage
    10
    read more

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  • Seatplans.com guides: Flying with Thomas Cook

    A comprehensive guide to flying with UK charter carrier Thomas Cook Airlines read more


  • Thomas Cook

    Details on Thomas Cook's hand baggage rules read more

User Reviews

User Reviews 131 (Total)


  • Flight on 10/10/2017
    3 Reviews

    Thomas Cook Airlines Premium economy

    Holguin to London
    on: A320-200

    9.5

    Holguin airport is very small with little choice of food. Boarding and departure was speedy. The service on the homeward flight was equally as good as the outward flight and the staff couldn’t do enough for you. I’m a fussy eater but the dinner and the breakfast was probably the best ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    6
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 26/09/2017
    3 Reviews

    Thomas Cook Airlines Premium economy

    London to Holguin
    on: A320-200

    9.0

    Flight was on time and we boarded quickly. Service on our journey was well planned so everything went smoothly. The food choice was okay, unfortunately I’m fussy so didn’t enjoy our outward food very much. The seating was comfortable if you don’t want to sleep. We did notice a chemical ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    5
    Service
    10
    Entertainment
    10
    Food & Drink
    7
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 13/06/2017
    4 Reviews

    Thomas Cook Airlines Economy (short haul)

    Newcastle to Paphos
    on: A321-200

    7.9

    We had booked a "Priority" boarding package which (at Newcastle) was supposed to include priority lane security and boarding. The check in was quick and friendly,but on enquiry we were told that priority security was NOT included, this confirmed by a supervisor. There was no que anyway at security ...

    Boarding
    10
    Seat for Sitting
    7
    Seat for Sleeping
    N/A
    Service
    9
    Entertainment
    4
    Food & Drink
    6
    Punctuality
    10
    Baggage
    9
    read more

  • Flight on 05/02/2017
    1 Review

    Thomas Cook Airlines Economy

    Manchester to Bridgetown
    on: A330-200 (Two-class)

    9.6

    Flight attendants were lovely, funny, friendly and attentive. Prices for drinks were appalling and when stuck on a plane for 11hrs you have no choice but to buy the coffee. Food was airline food. Not horrific but certainly not representative of what James Martin cooks in his promo ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    10
    Entertainment
    9
    Food & Drink
    8
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 01/07/2016
    3 Reviews

    Thomas Cook Airlines Economy (short haul)

    Glasgow to Tenerife
    on: A321-200

    10.0

    Amazing Airline! Flew from Glasgow to Tenerife and the cabin Crew was friendly, the Entertainment was amazing. Lovely selection of food and drinks. The seats was comfy. I was on the A321, G-TCDJ. The cabin itself was outstanding. Glad to experience the new cabin as this was my first time ...

    Boarding
    10
    Seat for Sitting
    10
    Seat for Sleeping
    10
    Service
    10
    Entertainment
    10
    Food & Drink
    10
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 21/04/2016
    1 Review

    Thomas Cook Airlines Economy

    London to Cancun
    on: A330-200 (Two-class)

    5.0

    I've never on a long haul flight had to pay for tea or coffee. To only be given one with your meal and then expected to pay for more whilst on a 10hr flight is disgusting. Every other long haul airline I've used has never charged for this or for entertainment. You get given four films any more ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    1
    Service
    7
    Entertainment
    4
    Food & Drink
    1
    Punctuality
    5
    Baggage
    7
    read more

  • Flight on 14/11/2015
    1 Review

    Thomas Cook Airlines Economy

    Manchester to Orlando
    on: A330-200 (Two-class)

    7.9

    Found the flight perfectly adequate. As a budget airline they take every opportunity to charge you, but the entertainment upgrade was worth the money with some excellent suggestions to choose from. The seats were comfortable enough especially for nine-plus hours, although more leg-room is always ...

    Boarding
    9
    Seat for Sitting
    6
    Seat for Sleeping
    N/A
    Service
    8
    Entertainment
    7
    Food & Drink
    6
    Punctuality
    10
    Baggage
    9
    read more

  • Flight on 22/08/2015
    17 Reviews

    Thomas Cook Airlines Economy

    Cancun to London
    on: A330-200 (All economy)

    1.0

    More of the same w- e booked a Thomas Cook flight and got hi-fly with a crew that couldn't speak English smaller seats less legroom and no entertainment than to this day Thomas Cook still believes this was acceptable. My advice would be avoid thamas Cook as hi-fly are operating even more of there ...

    Boarding
    1
    Seat for Sitting
    1
    Seat for Sleeping
    1
    Service
    1
    Entertainment
    1
    Food & Drink
    1
    Punctuality
    1
    Baggage
    1
    read more

  • Flight on 22/11/2014
    1 Review

    Thomas Cook Airlines Economy

    Manchester to Bridgetown
    on: A330-200 (Two-class)

    5.1

    Flight was to join P&O Caribbean cruise. Original aircraft economy class configuration was 2-4-2. On this basis I booked and paid for row 14a and 14c - an aisle and window. The reason was one of the passengers had a knee problem and needed an aisle seat. A few days before departure ...

    Boarding
    N/A
    Seat for Sitting
    2
    Seat for Sleeping
    1
    Service
    5
    Entertainment
    2
    Food & Drink
    6
    Punctuality
    10
    Baggage
    10
    read more

  • Flight on 06/06/2014
    1 Review

    Thomas Cook Airlines Premium economy

    Manchester to Cancun
    on: A330-200 (Two-class)

    4.3

    Flew with Thomas Cook to Cancun. We booked a pair of seats at the rear for the outward and Premium Economy for the return. On the outward journey we were told that the entertainment system was not working!!! 10hrs + with no entertainment (you can only read a book for so long). As compensation we ...

    Boarding
    9
    Seat for Sitting
    3
    Seat for Sleeping
    1
    Service
    6
    Entertainment
    1
    Food & Drink
    5
    Punctuality
    8
    Baggage
    1
    read more

News

Related News

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    06/02/2017

    Highlights include new British Airways flights from Manchester, the first Flybe services from Heathrow, and a Qatar Airways route between Doha and Dublin