asiansm flew Singapore Airlines Business, on a A380 (Config 1) (05/05/2012 15:32)

Overall it's up to SQ standard. The Business seat is unsurpassed by any other airlines. Onyly, the lounge in London LHR is not good as other SQ hub. And the food from LHR too. The food are better from SIN, even CDG.

Mitch_VDS flew Singapore Airlines Economy, on a A380 (Config 1) (09/10/2011 20:18)

London - Singapore Very plezant flight. Good service, friendly crew!

Onghockguan flew Singapore Airlines Business, on a A380 (Config 1) (27/07/2011 02:22)

macuser flew Singapore Airlines Business, on a A380 (Config 1) (28/11/2010 20:33)

Was on board SQ346 in June 2010 from Singapore to Zurich. Boarding was delayed. The flight was further delayed for about an hour or more after boarding due to technical problems. Inflight entertainment was affected but available to business class passengers. Heard complaints from economy class passengers that inflight entertainment was unavailable for the entire flight.

The seat was extremely spacious for sitting but not so for sleeping despite being a flat bed. Due to the design and length of the bed, a tall person would have to sleep diagonally with their feet placed in the small box-like compartment in a locked in position. The wideness of the seat width was an overkill and could have been reduced while giving more room for seat length.

Food and drink was of excellent quality and service was impeccable as usual for Singapore Airlines.

antipodes flew Singapore Airlines First, on a A380 (Config 1) (06/11/2010 00:18)

I am writing about my experience flying Suite class on the A380.

It seems perverse to criticize the seating of Singapore aaaaairlines flagship product and the following should be noted; I am tall and obese; the suites do not have overhead storage and carry on luggage must stowed in front of the seat, against the partion between the suite in front of you and on the floor. If you are travelling with the largest permitted size of carry on and happen to be tall, then this stowage arrangement imposes a severe limitation on your leg room so much so that the cabin crew member escorting me to my suite offered on his own volition to store my carry-on case in a vacant suite. The seating placement in the suite means that you are place about 50 cms from the window and your downward vision is restricted. That being said the seats provided are the most spacious I have experienced.

As a bed i found the bed rather hard but certainly softer than its equivalent in the Boeing 777 300 ER.

I found the flight crew could not be faulted for their attentiveness or pleasantness.

Meals were excellent and on the leg from Melbourne to Singapore Chef's signature menu is also provided,this is a new addition and significantly improves the menu choice.

In flight entertainment was good as far as film selection went but my taste for Opera was not satisfied because of the limited choice.

Puntuality could not be faulted and passengers were kept informed of the flight's take off procedures as they progressed.

Baggage I found ,to my surprise, that atnbagge collection that it had been given priority delivery.

PhillDanze flew Singapore Airlines Economy, on a A380 (Config 1) (12/06/2010 07:20)

SIN-SYD overnight service, approx. 8 hr flight. Economy class seat very well equipped with vanity mirror, drink holder, excellent book reading light and good sized video screen. The comfort of the seat however is very poor with passengers both tall and short (I was part of a large group travelling) complaining they could not get comfortable. Poor leg room and hard cushioning made for not so good overnighting/sleep experience.

Dobson73 flew Singapore Airlines Economy, on a A380 (Config 1) (04/06/2010 08:40)

Excellent in every way except for the seat feeling a little hard after about 3 hours.

doctorjosh flew Singapore Airlines Economy, on a A380 (Config 1) (28/05/2010 19:39)

SYD-SIN-SYD in Economy on the A380. Check-in at Sydney was very slow despite using web-check-in. Boarding process was orderly. In-flight service on outbound sector was excellent (probably the best I have experienced on Singapore Airlines). Return sector service was still good but not on the same level as the outgoing flight. Food was very good and much better than expected given my disappointing experience last time. IFE was excellent, especially with the much bigger screens on the new aircraft. I don't like their new seats though. The seat is too hard, there is less recline and less legroom compared to their older style economy seats. Sitting is fine but trying to sleep in one of these new seats is almost impossible. The seat reclines but also slides forward a bit. There is no lumbar support, which makes the recline position quite uncomfortable. Bags were delivered promptly, especially at Changi airport. All flights on time.

stephema flew Singapore Airlines Business, on a A380 (Config 1) (26/04/2010 11:21)

SQ318 SIN - LHR 16th December 2009 Pros - Nice SilverKris lounge in Changi T3 with excellent showers. A380 top deck is very spacious (seat 20A) and the business class seats and facilities on board are outstanding. The A380 is very quiet and by far the most comfortable and relaxing aircraft I have ever been on. Excellent food and great service on this leg. Cons - almost impossible to see out of the windows of the A380 on the top deck. Weak wine list on SIA not in the same class as BA or Air NZ.

Love2Fly flew Singapore Airlines First, on a A380 (Config 1) (23/12/2009 04:44)

Flew from LHR to SIN and connecting to HKG. All legs in suites. Only two other pax on the LHR to SIN leg. Service was amazing. Loved the suites comfort. Flight attendants made up another suite as a sleeper for me so basically I had a bedroom. In flight entertainment excellent. Food & bev excellent. Makes other international 1st service pale in comparison. Worst thing I have ever done as I'm now completely spoiled.

Stephen787 flew Singapore Airlines Economy, on a A380 (Config 1) (21/11/2009 19:36)

SYD to LHR A380 Upper deck exit row 81k

Marcus3 flew Singapore Airlines Economy, on a A380 (Config 1) (14/11/2009 07:48)

This was my first trip on SA Airbus A380 Lhr to Sin, and i was very very impressed. It is definitely the quietest and the most comfortable economy flight plane i have ever flown on and the food, drink and hospitality of the staff was second to none. Singapore Airlines was an absolute pleasure to travel on.

anderson_smart flew Singapore Airlines Economy, on a A380 (Config 1) (07/10/2009 15:13)

Excellent!

Finding it hard to fault it. Flying from LHR Terminal 3 was a bit of a pain. I’ve got used to the hassle-free Terminal 5!

On board the food is good, the service excellent and entertainment first class. I would happily pay extra to fly with Singapore on this route.

paddyoo flew Singapore Airlines Economy, on a A380 (Config 1) (10/09/2009 09:50)

A380 economy upper deck SIN to SYD and return. Paid extra for exit row on way down as night flight. Screen folding into seat reduces width and not really comfortable. Normal row ahead on return flight and really very good comfort. Best service in economy that we have experienced and best comfort.

Hess963 flew Singapore Airlines Business, on a A380 (Config 1) (04/08/2009 15:15)

I flew last June09 from LHR-SIN-SYD vv. all in the A380. The aircraft is just great.

The noise level from the take-off to landing and in the whole journey was absolutely amazingly low almost quite comparing to other aircraft types I have flown before. The new business class is just fantastic. Finally an airline giving pax space to spread and relax in all direction wished without earning a strange look from your fellow travellers.

The full flat bed configuration help to sleep deeply. Noise reduction headphones are great and really useful. Entertainment system is definitely one of the best in the industry beside Emirates. Lots of films even in your own local language if available. Hundreds of different songs which you can compile to your own CD compilation-just great!

The food offerings and quality are as often very good. Book the Cook-is just recommendable as you get what you really want to eat and not just the rest on the menue. The service attitude of the crew are as expected very good. Of course there are some crew who are not that very hospitable, but you can really miss that out as during my four segment flights, it was hardly any faults to find. Amenity Kit consists of sock,earplugs and eyemask. Combs,toothbrush,facial creams etc. are available in the lavatories. But a nice decent amenity kit like with EK, EY or TK are for me a personal touch, especiall when they are packed with good and qualitative brands which you can really use and not just throw away because they smell terrible or just expired there date.

Actually I think what really upsets me during my flight from SIN-SYD was - it was a night flight arriving early in the morning in SYD. The second service should be a light breakfast or snack. But I was served with a piece of papaya and tasteless croissants( did not even bake or warmed properly). Luckily I was not that hungry, but for others who skiped the first service and expected a warm decent breakfast were absolutely dissappointed. One pax in my row just commented" hopely they have a decent breakfast offers in the NZ lounge"-he was flying to CHC and transiting in SYD. But overall with the best business class seat in the industry at the moment and consistant great service, it is still a great SQ flying experience

michale flew Singapore Airlines Economy, on a A380 (Config 1) (03/08/2009 19:17)

hi there i booked singapore airline flight return from london to singapore on 29/09/2009 by travel agent called southall travell.I really not sure about what flight they are using and really can't prebook the seat before fly.The e-ticket say SQ317 and SQ318.please advice me. thank a million

oldbold flew Singapore Airlines Business, on a A380 (Config 1) (13/04/2009 09:25)

Extremely wide seats that can be turned into a flat bed, though not a lot of room for feet. The aircraft is very quiet. Impressive-size video screen with lots of stuff to watch, and facilities (for example) to look at video or stills from your own computer or external drive, though I found controlling things from the wired hand-controller difficult. Best to sit forward of the wing to see out, super on-board service as you would expect from this carrier.

oldbold flew Singapore Airlines Business, on a A380 (Config 1) (11/04/2009 06:32)

Extremely wide seats that can be turned into a flat bed, though not a lot of room for feet. The aircraft is very quiet. Impressive-size video screen with lots of stuff to watch, and facilities (for example) to look at video or stills from your own computer or external drive, though I found controlling things from the wired hand-controller difficult. Best to sit forward of the wing to see out, super on-board service as you would expect from this carrier.

oldbold flew Singapore Airlines Business, on a A380 (Config 1) (10/04/2009 13:53)

Extremely wide seats that can be turned into a flat bed, though not a lot of room for feet. The aircraft is very quiet. Impressive-size video screen with lots of stuff to watch, and facilities (for example) to look at video or stills from your own computer or external drive, though I found controlling things from the wired hand-controller difficult. Best to sit forward of the wing to see out, super on-board service as you would expect from this carrier.

oldbold flew Singapore Airlines Business, on a A380 (Config 1) (10/04/2009 02:00)

Extremely wide seats that can be turned into a flat bed, though not a lot of room for feet. The aircraft is very quiet. Impressive-size video screen with lots of stuff to watch, and facilities (for example) to look at video or stills from your own computer or external drive, though I found controlling things from the wired hand-controller difficult. Best to sit forward of the wing to see out, super on-board service as you would expect from this carrier.

oldbold flew Singapore Airlines Business, on a A380 (Config 1) (10/04/2009 01:56)

Extremely wide seats that can be turned into a flat bed, though not a lot of room for feet. Impressive-size video screen with lots of stuff to watch, and facilities (for example) to look at video or stills from your own computer or external drive, though I found controlling things from the wired hand-controller difficult. Best seating forward of the wing, super on-board service as you would expect from this carrier.

SahaWynnseree flew Singapore Airlines Economy, on a A380 (Config 1) (24/03/2009 12:20)

A380 to and from Sydney was my best experience.

EdmundCarew flew Singapore Airlines Economy, on a A380 (Config 1) (15/02/2009 08:53)

Best seats are at the rear on the upper deck where there are some groups of 2 by themselves. Seat was a bit hard. Garish orangey colour scheme for the decor (the carpet was an appalling colour for 2008). I don't know who SQ's designer was but they ought have a more restful colour scheme.

AnthonyVWood flew Singapore Airlines First, on a A380 (Config 1) (26/12/2008 03:54)

The suites in the A380 are exceptional in all respects as is the service. I have travelled on the A380 Suites as well as two friends who also agree that they are exceptional - as is the Singapore Airlines service