Singapore Airlines » First » User reviews
Class rating 8.9
- Boarding 8.7
- Seat for sitting 8.9
- Seat for sleeping 8.7
- Service 9.7
- Entertainment 8.6
- Food & drink 8.7
- Punctuality 8.7
- Baggage 8.3
- Of course, your ratings vary widely for different classes. Choose one below for full details.
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SIN-NRT-SIN on the 747s in the nose of the 747. Impeccable service as always, food was fantastic ex-NRT especially and the 747 F is still my favorite F on SQ. I'd take it over the Suites anytime
I am writing about my experience flying Suite class on the A380.
It seems perverse to criticize the seating of Singapore aaaaairlines flagship product and the following should be noted; I am tall and obese; the suites do not have overhead storage and carry on luggage must stowed in front of the seat, against the partion between the suite in front of you and on the floor. If you are travelling with the largest permitted size of carry on and happen to be tall, then this stowage arrangement imposes a severe limitation on your leg room so much so that the cabin crew member escorting me to my suite offered on his own volition to store my carry-on case in a vacant suite. The seating placement in the suite means that you are place about 50 cms from the window and your downward vision is restricted. That being said the seats provided are the most spacious I have experienced.
As a bed i found the bed rather hard but certainly softer than its equivalent in the Boeing 777 300 ER.
I found the flight crew could not be faulted for their attentiveness or pleasantness.
Meals were excellent and on the leg from Melbourne to Singapore Chef's signature menu is also provided,this is a new addition and significantly improves the menu choice.
In flight entertainment was good as far as film selection went but my taste for Opera was not satisfied because of the limited choice.
Puntuality could not be faulted and passengers were kept informed of the flight's take off procedures as they progressed.
Baggage I found ,to my surprise, that atnbagge collection that it had been given priority delivery.
Flew from LHR to SIN and connecting to HKG. All legs in suites. Only two other pax on the LHR to SIN leg. Service was amazing. Loved the suites comfort. Flight attendants made up another suite as a sleeper for me so basically I had a bedroom. In flight entertainment excellent. Food & bev excellent. Makes other international 1st service pale in comparison. Worst thing I have ever done as I'm now completely spoiled.
The suites in the A380 are exceptional in all respects as is the service. I have travelled on the A380 Suites as well as two friends who also agree that they are exceptional - as is the Singapore Airlines service
SINGAPORE AIRLINES SINGAPORE-HONG KONG FIRST CLASS B77-300 I arrived off an overnight long-haul flight from the States and took advantage of the new Krisflyer Lounge at Terminal 3 to freshen up and change. Priority classes are boarded first. I was welcomed on board and directed to my seat 1A, a first for me at least. The flight attendant gently asked if I minded moving to another seat since the passenger next to me was very tired and simply wanted to sleep. No problem. Except for the fact that we were the only two passengers in the first-class cabin! Not sure how that seating arrangement was worked out but it clearly wasn’t a problem for me to move into 3A. With my fellow first-class passenger catching up on his beauty sleep, I had the always friendly Singapore attendants waiting on me hand and foot. When my soft-boiled eggs arrived for breakfast they were extremely runny but immediately the attendant offered to change them. It’s attention to details like that which keep Singapore Airlines at the top of the treee. Whatever refinements you make in technology, it's the basics of delivering service levels like that which show an eye for detail combined with concern for me as a passenger that just lift SQ into another level. A great flight made memorable by this airline’s simple touch.
excellent product with outstanding level of service. only glitch, seat could be a little softer when in a bed position, but this can be overcome by using the duvet as a mattress.
Singapore Airlines offer a reliable, high-quality product. Seats on the 747, 777-300ER and A380 are good. Those on the 777-200 and 777-300 are a bit of an embarrassment. It's odd to have effectively 4 different classes of First Class product.
Service is always professional and attentive, often verging on friendly with a good crew member and an empty cabin. You are never left wanting for anything. The food is rather variable and not of the greatest standard. I frequently find that I am struggling to find something that I'd like to eat, rather than on most airlines I have to choose between 3 that all sound lovely. SQ get around this with the Book The Cook enabling one to pre-order from a choice of maybe 10 menu items. It does rather prevent one from ordering based on how you feel at that moment, but the BTC is always good! The Dom/Krug choice always a highlight, but I find the remainder of the wines and the lack of a dessert wine to be disappointing.
So always the best service, but avoid the 777-200/300 on a flight of any length.