SAS » Economy Extra (Premium Economy) » User reviews
Class rating 7.7
- Boarding 8.3
- Seat for sitting 7.7
- Seat for sleeping 6.5
- Service 7.5
- Entertainment 7.5
- Food & drink 7.5
- Punctuality 8.7
- Baggage 7.7
- Of course, your ratings vary widely for different classes. Choose one below for full details.
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Best premium economy product? Good seats, divider economy/premium thru the flight=stress free travel. Senior staff means professionalism. Maybe à bit to much Scandinavian cool at times. If travelling to US do not travel via Norway. SAS Norway has some serious problem with sense for service. Danish and Swedish crew are much better!
Review of SAS economy extra - Bangkok - Copenhagen ( A 340-300 )
This was the first time i flew economy extra long haul and i was both impressed and not so impressed.
Boarding went well and you feel very welcomed by cabin crew once you step aboard.
Amenity kit was ok, nothing special even though you get a handy "mini- toothbrush with toothpaste".
At first my seat was very comfortable, but when it was time for a snooze it didn't really live up to my expectations.
Mainly due to the seat feeling almost like a standard economy seat. ( I flew economy on my flight down to Bangkok) and also because other airlines have stepped up their game offering premium economy seats that have a significant difference in style than the economy seats you see further back in the plane.
Service however is of good quality and I was glad to see the cabin crew come several times during the flight offering cold water to keep passengers from getting dehydrated.
They are very profesional and take great pride in their work :)
The entertainment was one of the least impressive aspects of the flight. You would think that SAS have learnt from other major airlines that have a vast library of movies, shows, games etc.
Not so on this flight. I had maybe less than 20 movies to choose from and the screen was the same size as the ones in economy. Again dissapointing, when you know that Emirates, Singapore, Air France, Virgin Atlantic, and many other airlines have an almost limitless "audio on demand" selection.
The "tv control" actually looks very similar to the old Nintendo hand controler and is virtualy impossible to use with one hand. Very annoying when trying to eat or drink when watching a movie.
I hope SAS will learn from this in the future and offer it's passengers a better product.
Food and drink was nothing too special, but hey, unless you pay the big bucks you won't be getting the Hollywood treatment. Lighter food would be a nice touch for those long over-night flights.
I didn't pay attention when the captain announced our actual landing time, but i belive we were at least 15 minutes ahead of schedule. There is a reason why SAS is the most punctual airline in Europe.
Half the reason for chosing economy extra was the generous baggage allowance.
We had no problems checking in close to 100 kg.
The only thing i would like to comment from a very personal view is that when we landed at our final destination ( Oslo), one of our bags came on the baggage belt half opened and with a huge dent and scratch marks. We went straight to the SAS service counter. Within 5 minutes we were offered a new hard top suitcase, but this was of a smaller size so we were given a special piece of paper that enables us to be issued a new suitcase. Very good customer service! Apart from this episode, baggage in economy extra is one of the best features of the class and may be the better option then flying standard economy with 23 kg allowance.
All in all, if you feel like flying a bit more comfortable, and be more in control of what you eat, drink, watch on the tv, whilst enjoying some envious looks by those in the back of the plane, economy extra is worth the extra money and in fact it's not that expensive if you book earlie!
BNInternational flew SAS Economy Extra (Premium Economy) (04/08/2009 20:45)
Comfortable. i flew the economy plus from Dubai to Copenhagen. Business Class whas full booked, so i tried the eco plus, and that whas actually okay.