Class rating 8.8
- Boarding 8.6
- Seat for sitting 8.9
- Seat for sleeping 8.9
- Service 8.7
- Entertainment 8.7
- Food & drink 8.9
- Punctuality 9.1
- Baggage 8.3
- Of course, your ratings vary widely for different classes. Choose one below for full details.
- A330-300 - 5.3
- A330-200 (Domestic) - 3.6
- B767-300 (Config 1) - 4.5
- B737-800 - 8.7
- B737-400 (Config 1) - 5.9
- B717-200 - 9.7
- A380-800 - 8.1
- B747-400 (Config 2) - 8.0
- B747-400 (Config 3) - 8.5
- B747-400 (Config 5) - 7.6
- B747-400 (Config 1) - 8.2
- B767-300 - 0.0
- A330-200 (International) - 9.1
- B737-400 (Config 2) - 0.0
- B767-300 (Config 2) - 7.1
- B767-300 (Config 3) - 0.0
- B767-300 (Config 4) - 0.0
- B747-400 (Config 4) - 0.0
- Q-400 - 0.0
- Q-200 - 0.0
- Q-300 - 0.0
- A380 (Config. 2) - 8.2
See what everyone's saying about Qantas. Each month we're awarding prizes for the best reviews, so remember to review your flight when you return...
It was my second flight on th A380 and definitely the best first class experience I ever had.
Check in started complicated, as I had an incoming flight with BA from Vienna, and BA was incapable to print a boarding pass for the LHR-SIN sector, although it was a BA codeshare. So after landing in LHR T3 I had to explain several times that I was a connecting passenger with no boarding card, just a BA Gold Card and queue up at connecting flights, before finally visiting the First lounge in T3, which was OK, not to be compared with the First lounge in T5.
Boarding was flawless and welcome onboard very pleasant. The F-suites were the best I have ever flown with, offering plenty of room even for tall people, with duvet and mattress, definitely one class better than BA's or LH's. It's actually a little hotel in the sky, with all the comfort you can dream of. I visited also the Upper Deck with Business and Premium Economy which looked also very comfortable, only the lounge in the nose of the Upper Deck seemed to me useless and unappealing, no wonder, nobody used them.
The service was outstanding, the quality of drinks high class, the food was not so much to my taste, I should have taken another choice, but was too tired in the end. So I investigated the IFE a little bit and had a wonderful sleep on a very quiet flight.
Breakfast was perfect, with a wide choice of tees - something the "British" BA still doesn't manage! The arrival in Changi was 15 minutes ahead of schedule, and honestly, I regretted the flight was already over.
Disembarking was quick and easy and after passing immigration the bags were aleady circling on the belt.
All together, certainly my best flight experience within the last 25 years.
LHR-SIN round trip on the A380.
I found the suite very comfortable but over-engineered. For example, the swivel function appears redundant (BA and VS seats are permanently 'swivelled', why not QF's?) and means you can hardly reach the suite / entertainment controls when facing directly forwards.
The seat / IFE controls necessite navigating seemingly-endless electronic menus: eg you have to press at least four buttons to recline your seat a bit. It struck me as being the result of over-excited product developers (does anybody really use the massage functions?!) rather than catering to the needs of travellers. In this regard, I think Qantas would do well to learn from the easy-to-use but sophisticated elegance of the new BA First.
On the plus side, the suite was brilliant for sleeping and the food & wine on the way out were superb (I slept on the way home). I had an under-attentive flight attendant on the outbound leg, but no doubt he was just having a bad day as all the other crew members were great.
As an aside, I wanted to check out the A380 having not flown on one before - so I took a wander up the stairs at the front of of the plane and then walked the upper deck from front to back.
There is a 'lounge' at the top of the upper deck which had the appearance of a bus stop: half a dozen uncomfortable looking seats running along the side of the plane with no windows behind them and a wall (the outer edge of the stairwell) in front. As this 'lounge' is only accessible to Business Class and First passengers, it was no surprise that it was empty and that people preferred the comfort of their own seats!
First F-Class experience in a QANTAS 380 WAS on this long overnight flight from LAX to SYD.
A superb flight in every respect which compared favourably to EK 380 First (better functionality and less glitz). I used a very early check in 5 hours before departure which was very efficient and got me through to airside at a quiet time. The One World F Lounge at LAX became very busy with QF, CX and BA flights but still worked well and was never overwhelmed.
Boarding was slightly odd in that F class passengers were directed with Y class passengers to the lower deck door which slowed things down a bit. Once on board however a fantastic efficient and enthusiastic crew swung into action and made the journey a pleasure. Everything was "no worries" and served with a smile.
Wine and food selection was extensive, presentation and quality truly outstanding (after 3500 flights it is very very rare for me to comment so favourably about in flight catering).
The swivel seat/ bed was ergonomically spot on and the entertainment system, with a vast array of possibilities delivered flawlessly.
On time arrival, express immigration and rapid baggage handling meant I was groundside 25 minutes after landing, such a refreshing contrast to airports like Los Angeles and Chicago. A thoroughly first class experience.
Excellent lounge at Melbourne with great food, massage and service.
Service onboard was very good and seat very comfortable. Lovely pyjamas and toiletry bag and amenities. Eight-course tasting menu (Melbourne to Singapore) was delicious, as were the wines and vintage champagne. Food on Singapore to London leg was not quite as good or lavish. A little underwhelming after the previous flight.
Seat / bed was very comfortable with excellent mattress, duvet and pillow.
Good choice of films and music.
First-class lounge at Singapore is not exciting, but better than the dreary business lounge!
Have flown on A380 twice (2009 and 2010) SYD to LAX, both occasion have sat in row A seats 2 and 3. Both seats were private (as long as the privacy screen is up on the middle row of seating). Food and berverage were excellent. The inflight new movies were not to my liking this year but it is relevant to what is currently out. And when you are ready for bed they make it ready.
QF 128. HKG - SYD Seat 2A The First cabin much more spacious than BA but downside of this is the lack of privacy as the seats are aligned to the fuselage and not pointed in such as BA. Cabin crew were excellent, very friendly and nothing was too much trouble. They also ensured that the pyjamas were the right size and along with the amenity kits were much better designed and thought out than BA.
The seat is showing it's age and needs a larger screen and some storage as the blankets and pillows are piled at the foot of the seat. . Fine for sitting but could be better for sleeping.
Food and wine were excellent, and the service was like a flying 5star restaurant. Innovative and flexible menu - order what and how you like it. Dine on demand really is that. I was able to choose from the full menu again after eating dinner 2hrs earlier. QF entertainment options great as always and comparable with SQ or EK. Would definitely travel again with QF.
Not as good as Singapore Airlines A380 suites
Excellent service !
When the Qantas crew are good, they are amazing and you truly have the best flight. 1 in 3 flights are fabulous. 1 in 3 are good. 1 in 3 are average. Great food and superb Oz wines. Seat the same as BA (that's good!) but with a dash less privacy. Good product and great lounge in Sydney.