Class rating 7.5
- Boarding 5.9
- Seat for sitting 7.1
- Seat for sleeping 5.9
- Service 7.6
- Entertainment 9.1
- Food & drink 7.4
- Punctuality 9.1
- Baggage 6.6
- Of course, your ratings vary widely for different classes. Choose one below for full details.
LAN's long haul economy product ("Clase Turista") differs according to the aircraft.
On the A340 the seats have six-way adjustable headrests and small personal video screens (6.4") showing five movies and six short films a month. There are also more than 400 music CDs, 12 interactive games and real - time flight Information (Airshow and RAD). There is a computer power outlet (PC convertor type) and satellite telephone.
On the Boeing 767-300 the seats have a pitch of 32 inches and an 8.9-inch personal LCD screen. Ths system shows 32 movies plus 55 short films a month. There are also more than 400 CDs, 14 interactive games and real-time flight Information (Airshow and RAD). Seats also have a computer power outlet (PC convertor type).
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Never try to fly LAN again - they lost three luggages on our flight from Cusco - Lima - Guayaquil - Baltra Island - Guayaquil - Madrid - Zurich - One luggage was lost from Cusco to Guayaquil - we received it after 8 days on our way back in Guayaquil. The same luggage and an other luggage not arrived in Zurich till yet. more
The flight was from MAD-LIM on a B767-300ER from Madrid's T4S. It was taken in late September 2011. CHECK-IN I was connecting off a British Airways flight from LHR, so I was "checked-in" at LHR. For reasons unknown, although the flight (and onward connection to Cuzco in Peru) were on one ticket, BA were only able to check my luggage as far as LIM and only able to... more