Class rating 6.0
- Boarding 5.8
- Seat for sitting 5.6
- Seat for sleeping 3.3
- Service 5.8
- Entertainment 5.8
- Food & drink 6.0
- Punctuality 6.8
- Baggage 5.8
- Of course, your ratings vary widely for different classes. Choose one below for full details.
KLM has several types of economy class seating for its long-haul fleet. They have an average pitch of 31 inches (79cm).
New economy class seats are available on B777/A330s (the newest additions to the KLM fleet) and B747-400s. These feature adjustable headrests with movable flaps at the side, extra legroom created by a specially designed seat frame, and reading lamps.
Another new economy feature is AVOD which is available on B777, B747-400, 747-400 combi, MD11 and A330 aircraft and offers a choice of 60 movies. Screens are 6.5 inches (16.5cm) across while controls are seat-based and hand-held (not touchscreen). There are also in-seat and wall-mounted telephones for those who need privacy.
On older Boeing 747s, economy class cabins are fitted with overhead video systems. On flights longer than seven hours, two movies are shown and on flights longer than 10 hours, three are shown. Free headsets are provided.
Passengers receive a hot meal (often more than one depending on the flight duration) with real metal cutlery. On long haul flights of more than eight hours, a second meal is served in a disposable box branded 'Selected Delights'. On flights from six to eight hours, a second meal is served. Depending on the destination time, it will either be a warm pizza snack or breakfast served just before landing. The latter is offered in a branded 'Dole' box, with warm rolls, fresh coffee and tea.
In between services, passengers can treat themselves to a 'Skybreak' from various tidbits displayed in the galleys. During the main movie, ice creams are served.
Drinks (including alcohol) are free on KLM for all passengers, with the exception of champagne.
Those wanting the extra legroom seats must pay €20-70 per one-way flight depending on duration. However, these are free for Flying Blue Platinum and Gold card-holders.
Some aircraft have a number of pairs of seats by themselves and these can be reserved for €30 each one-way.
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KLM Royal Dutch Airlines Travelling from Glasgow to Auckland via Amsterdam and Shanghai with KLM economy class. 1st Leg of Trip Glasgow to Amsterdam KLM staff at Glasgow check-in desks were very pleasant and we didn’t have to wait in long queue. But sorry to say their information about our luggage was incorrect. We asked if our luggage would be transferred all the... more
Flight KL810 is serving Jakarta (CGK) to Amsterdam (AMS) with intermediate stop at Kuala Lumpur (KUL). This review took details of the first portion of the journey. Check-in At Jakarta International Airport, the ground handling for KLM was handled by third party. At check-in, the ground staff were wearing KLM uniform (blue colour). There are three check-in area; one... more