Class rating 5.3
- Boarding 6.3
- Seat for sitting 4.8
- Seat for sleeping 1.8
- Service 6.1
- Entertainment 2.0
- Food & drink 4.5
- Punctuality 6.6
- Baggage 6.6
- Of course, your ratings vary widely for different classes. Choose one below for full details.
The standard seat pitch on Jetstar's Airbus A320 is 30 inches (76 cm), while on the A321 it is 31 inches (79cm).
There are three economy fare categories, Starter, Plus and Max. The most basic gives you a seat, not of your choosing, plus free hand luggage allowance.
If you want more legroom in the exit row, you will have to pay for it (unless you purchase a Max fare), and fit the legal criteria. Exit seats offer an extra eight inches (20cm) of legroom on A320 flights and another 15 inches (38cm) on A330 routes.
Jetstar's short-haul aircraft feature all leather slim-line seats which the airline claims have an extra inch (2.5 cm) of width compared to others.
The economy seat pitch on the Airbus A330 is 31 inches (79cm). On international services operated by A330 aircraft and limited international services operated by A320 and A321s, economy passengers can pre-select and pay for food when they book. Alternatively, you can purchase food on board. Pre-purchased meals include unlimited non-alcoholic drinks, but additional snacks and alcohol must be purchased inflight.
Economy passengers who do not pre-select and pay for meals will be able to purchase a meal during meal services but choice of meal is not guaranteed.
All Economy passengers will be given a complimentary bottle of water at the beginning of their flight. There is also a water fountain in the cabin. All other beverages, including additional bottled water must be paid for.
On A330 services, there are a limited quantity of Video on Demand units available for hire. Passengers can reserve a unit when they book or on board. Identification is needed. Throughout Economy, there will also be several screens along the aisles showing films and TV programmes. A charge is made for headsets.
Passengers flying longer than two hours can hire an iPad from $10-$15 per flight. iPads are available across the Australian domestic, trans Tasman and short-haul international services from Australia and New Zealand.
What do you think of Jetstar Economy?
Tell us all about it - we're offering fantastic prizes for the best reviews every month.
Today was the first flight for Jetstar's new B787. The flight was from Melbourne to the Gold Coast. We flew at 41,000 feet and it took approximately 1 hour 40 minutes knocking off 20 minutes due to how fast the plane goes. The worst part of today was lining up to check in our baggages this process took at least 30 minutes. Due to it being Jetstar first flight... more
I could not imagine the horror of choosing this particular flight. JQ115 is a thrice weekly service from Singapore to Perth via Jakarta and the flight is operated by Jetstar Asia. I was supposed to travel from Singapore to Jakarta leg. Scheduled departure from Singapore was 6.50pm. I was on the MRT towards the airport at around 4.30pm (check-in closed 5.50pm) when I... more