Etihad Airways » Pearl Business
Class rating 8.4
- Boarding 7.2
- Seat for sitting 7.7
- Seat for sleeping 8.3
- Service 9.0
- Entertainment 8.6
- Food & drink 8.7
- Punctuality 9.3
- Baggage 8.6
- Of course, your ratings vary widely for different classes. Choose one below for full details.
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Arranged in a 1-2-1 configuration, Pearl business class seats recline 180 degrees (fully flat) into a six foot one bed with a seat pitch of 72 inches. The seat width is 19.1 inches, which can feel a little narrow for larger passengers.
The cabin's advantages are that seats face forward and have direct aisle access even when all seats are reclined. Each is equipped with a personal 15-inch LCD screen with plug and play feature that allows passengers to upload their own games and create personalised music playlists. In-flight telephony is also available on newer aircraft.
Etihad offers more than 450 hours of on-demand entertainment with a wide selection of films, television, audio programmes and CDs. Passengers can create their own personal entertainment programme, or pass the time with 28 games – all operated by Etihad’s innovative touch-screen technology.
On the ground facilities for Business Class passengers include chauffered door-to-door service using a fleet of Mercedes E Class and Volvo S80 vehicles. The Etihad Chauffeur is available from London Heathrow to a customer’s home, office or hotel and is complimentary up to a 100 mile radius of the airport. The service is also offered to any destination in the UAE and in Sydney and Bangkok.
Fast Track facilities are provided for passengers at London Heathrow Terminal 3.
From Businesstraveller.com

User reviews
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FrustratedRegistration flew Etihad Airways Pearl Business, on a A340-500 (3-class new)
The limo transfer from Dubai was efficiently managed through SMS, was on time and had a better car than when in First (see other review). Etihad's dedicated terminal in Abu Dhabi is very smart and I was checked in quickly. I've read a lot of horror stories about the lounge being standing room only but when I was in it there were only about 15 others. Having said that... more
Overall:
6.9
BrumTraveller flew Etihad Airways Pearl Business, on a A330-300
I recently travelled FRA/AUH/BKK/AUH/BRU in C. Boarding – handled very well on the FRA/AUH and AUH/BKK sectors. Boarding started nice and early and the flight was ready to depart well before the scheduled time. At BKK there was the usual incompetent ground staff (no matter which airline, I always find the ground staff at BKK to be hopeless). The queue to have... more
Overall:
7.6

