Emirates » A380 » User reviews

RBrown9 flew Emirates First class, on a A380 (23/01/2010 17:02)

Check-in was efficient and quick. The Koreanair Lounge used is modern and clean although I would say that in terms of seating "comfortable" has been replaced with "modern". Very limited range of food and drinks offered. Boarding was efficient.

I was the only passenger in First Class. The suite is very comfortable in most respects. However, the flight started off on a bad note for me when after going to the bathroom (First Class shower suite) prior to take-off, I was approached by the on-board manager and told that their was a smell of cigarette smoke in the suite. I was then given a lecture regarding smoking on-board and the consequences. It made me feel like I was being accused! I wanted to sleep so had a quick onboard shower after take-off (not just a novelty, very pleasant and relaxing!). Then a quick meal. Although the food was edible, it was not exceptional (like the food experienced on numerous other Emirates flights).

I played with the ICE system for a while and am sure it could keep me amused for hours. I then had my bed turned down and managed to get more than six hours sleep. My only two gripes with the first class suite are as follows: 1. A duvet would be much nicer than a blanket. 2. I definitely needed numerous pillows to fill the gaps and make myself comfortable. These were provided.

A pleasant flight but I still feel that Emirates should train their staff to handle "situations" more tactfully. I am not a smoker in the first place but the feeling that I was being "accused" of smoking did not rest well with me. I also felt that the staff could have been more attentive and done more to make the flight special.

A three hour connection in Dubai for my flight to Bahrain. Spacious and modern first class lounge and managed to get some more sleep on a sofa! It would be nice if a sleeping area was provided.

A short and pleasant flight to Bahrain and arrived at 8.30 in the morning refreshed. The crew on this flight did make me feel "special".

farmerslodge flew Emirates Business class, on a A380 (06/10/2009 20:12)

Great aircraft, extremely quiet to fly in, and a superb J class product.

Seatplans have their facts wrong mind - non of the seats face backwards, they ALL face forward.

Service was really slow due to Emirates not using a trolley service on this aircraft, preferring to carry individual trays to seats, great idea but too many (78) seats to serve, dinner service took 3 hours, plus my wife and I sat in the centre seats to sit together but my side of the aircraft was served 20 mins ahead of the other so we could not eat together and it felt disjointed. They failed to advertise that the sandwiches prior to landing were "on demand" so we sat there and got nothing, on other aircraft with Emirates this service happens without request - we need to be told if its on request.

Small points but simple to fix if they put their mind to it, and look from the passenger point of view, and not assume we all travel every week on this new service.

Great lounges at both ends, and on board!!

Overall a great product, just a couple of tweeks to finish it off.

anonymous flew Emirates Business class, on a A380 (13/09/2009 07:28)

Great product and service, though the drinks and meal service was rather slow BUT I appreciate the enormity of the aircraft. This comment is no reflection on cabin crew they worked fast and efficiently throughout and were really smiley, happy people. very pleasant flight

CptTeirney flew Emirates First class, on a A380 (15/07/2009 06:14)

I have flown First Class with Emirates before on their B777 First Class Service, but this is my first time on the A380 using the First Class Suite SYD to AKL Return. It is so different form the old Seats, everything is controlled by your Mode Controller. This easy to use touch screen handset includes controls to your seat position, in seat massage, suite lighting, in-flight entertainment with 1200 channels on a 23” screen, opening and closing your suite doors, and calling for 1 of the 6 crew members that are dedicated to the first class Cabin. Even though my flight was only for 3 and a half hours I still took a shower at 41,000ft… there are 2 bathroom attendants allocated to the 2 shower/toilet rooms at the front of the first class cabin the shower spa, features under floor heating, leather seats, a range of incredibly luxurious towels, large mirrors shower mats, an LCD monitor and hairdryer too. The food on the flight was great it would be something you would get at a 5 star Restaurant; you can eat what ever you like when ever you like. You also have your own personal mini bar. Your every need has been anticipated and every comfort lies at your fingertips. And as normal when you fly Emirates First or Business class there is your free chauffeur service to and from the airport & access to the lounge. I would recommend Emirates First Class Suite to anyone how wants privacy, comfort & luxury.

graemelws flew Emirates Economy class, on a A380 (02/06/2009 19:17)

excellent

anonymous flew Emirates Business class, on a A380 (17/05/2009 05:58)

For ultimate J Class privacy, choose a window seat! be careful if you are traveling with a colleague or friend, as it is only every alternative middle row which offer the facility to chat to each other. Good flat bed, although you feel like you are laying on the floor, individual mini bar, then social stand up bar at the back of the aircraft. Alround a great J Class product!

AGilchrist flew Emirates First class, on a A380 (01/01/2009 08:11)

Flew LHR-DXB on 20/12 and second time in A380, last time on Singapore Airlines. Whilst Emirates have tried, the feeling is that this is the product from the A340-500 with a few changes. Seat was reasonably comfotable for sitting but had to use the massage function as it became a pain. The Wi-Fi controller for the entertainments kept breaking down all the time and 11 resets later it was working, then failed again just before arrival. As seats and privacy goes this is good, it lacks the room compared to the singapore product and their excellent bed but it is comfortable. What is with this stupid seat belt around the bag to keep it in place, you have to go crawling around underneath to strap your hand baggage up. It does not feel like and improvement just the same old, thank goodness for the showers I suppose

abdullaali flew Emirates First class, on a A380 (30/09/2008 09:02)

Good, but too much fake wood trim!