Class rating 7.8
- Boarding 8.4
- Seat for sitting 8.5
- Seat for sleeping 6.2
- Service 7.7
- Entertainment 7.2
- Food & drink 7.4
- Punctuality 8.3
- Baggage 7.9
- Of course, your ratings vary widely for different classes. Choose one below for full details.
UPDATE 23/03/11: All of Continental's 41 B757-200s and 22 B777s now feature the new fully flat BusinessFirst product.
Continental's BusinessFirst service is offered on international flights on Boeing 777, 767 and 757 aircraft.
The carrier currently has two types of long-haul business class seat. Older, cradle-style seating is still in service on the carrier's fleet of 767s
In July 2008, Continental unveiled its new fully-flat business class seating, which now features on all 777s and 757s. The new seat is 78 inches long (198.1cm), with a privacy shell and dividing screen, enhanced storage space and a 15.4-inch seatback screen - for full details click here.
The upgraded seat was intended for Continental's fleet of 787s (25 of these are on order), but production delays at Boeing prompted the carrier to start with a retrofit on its 777s. The 757 and 777 fleets have now been retrofitted with the new flat bed seat, but Continental has no plans to install the new seat on its 767 fleet, which will be retired as the Dreamliners come online.
The new seats have seat position controls on top of the armrest and "One-Touch" buttons to permit adjustment to pre-set positions including upright, cradle and fully extended. Privacy hoods and seat side wings have been fitted, as have improved seat cushions that use memory foam.
Continental has now retrofitted AVOD on its B777s. AVOD means that you can start, stop, pause or rewind your movies and music.
The new BusinessFirst in-flight entertainment system features a choice of 250 movies, 350 TV shows, 1,500 songs, 25 interactive games and the Berlitz Traveller Programme, which allows you to learn more than 20 languages. The system also provides a jukebox feature that will allow you to make your own song list.
BusinessFirst features a 10.6in screen with touch-screen or handset controls. Passengers can watch movies before they are generally released.
For aircraft not yet updated with AVOD, a personal entertainment system is built into the armrest console of every BusinessFirst seat. This system provides up to 16 channels of multi-lingual video programming, 20 channels of audio programming, 10 games and high fidelity electronic stereo headsets.
The B777 aircraft are equipped with an Empower system that provides a laptop power port in each BusinessFirst seat. The 100-volt system accepts most plugs from around the world, so no adapter is needed.
What do you think of Continental Airlines Business First (Business)?
Tell us all about it - we're offering fantastic prizes for the best reviews every month.
They said all 767-400ER would have lay flat seats by June, 2011. Why fly first class when you can get a lay flat seat on another European airline. more
Flew from Manchester to New York in Business First and had the lie flat beds which were very comfortable. I had read the reviews before and wasn’t sure if our aircraft would have these seats or not. Fortunately they did! I am quite tall but when the seat was put into the flat bed position I managed to fit into OK. The only slight problem was fitting my size 12 feet... more