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I had given feedback to China Eastern Airlines that there is no difference between the first class lounge and the business class lounge in Shanghai Pudong International Airport Terminal 1. Food and beverage wise both are similar. Facilities wise business class lounge is superior in which they have a massage chair and they have a bigger space. Would that made a mockery? As expected, they did nothing to distinguish the two lounges.
I had made similar feedback to Skyteam hoping that they could influence that alliance member. I only received an automated acknowledgement of the email I sent but no further reply. Maybe it is time I should give up this FFP.