Cathay Pacific » First » User reviews
Class rating 9.3
- Boarding 9.3
- Seat for sitting 9.9
- Seat for sleeping 9.6
- Service 9.5
- Entertainment 7.8
- Food & drink 9.2
- Punctuality 8.9
- Baggage 9.3
- Of course, your ratings vary widely for different classes. Choose one below for full details.
- A330-300 (3-class) - 8.0
- A330-300 (2 class with regional product) - 5.8
- A340-300 - 6.1
- B777-300ER (four class with Premium Economy) - 8.8
- B777-200 - 7.0
- B777-300ER - 8.1
- A330-300 (2 class) - 7.4
- B747-400 (new product) - 8.1
- B777-300ER (three class with Premium Economy) - 6.6
- A330-300 (with new Business class) - 0.0
- B747-400 (4 class) - 3.8
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Arrived in good time via Airport Express, very busy at 7.00am from Hong Kong Island direct to airport.
First Class check in is a freestanding affair with welcoming staff took 3 mins. But note no fast track security or more important passport, would have been in the queue for more than 10 mins if another gate had not opened.
The Bridge First Lounge is on the left as you walk through passport control, is a high ceilinged affair in back granite overlooking the apron. Welcoming staff and a far too early glass of champagne served on arrival.
Breakfast is served in a lovely room further down the lounge, table and buffest service. Vast selection of western and Asian dishes on offer. You can order specials, such ass eggs and eggs benedict/royal. Moved to a cabana chair with attentive bar staff checking drinks orders all the time. Wandered into duty free a vast expanse and sometimes to much below.
Boarding was quick and separate bridge for first and business. Another lovely welcome by name and taken to 1A again small area for handbag but it got crushed in somehow. I am sure it would have been whisked away if not? Another glass of champagne offered on time push back and take off.
Breakfast menus offered shortly after take off, I chose fresh fruit and dim sum which were perfect. 3 crew to three passengers, even got to talk to the training Captain a rear occasion post 9/11.
Again another lovely flight, well done Cathay.
Interesting my flight was cancelled a few days before...
BA sent an email asking me to contact them, after long and expensive phone call re booked on later flight. I found out the reason at check in, low loads so flight canx...!
Check in very quick, priority security and passport control. Finding the lounge is not easy in BKK please note all on floor 3 but goodness took me 15 mins of wondering, staff don't know the airport either. One was closed, so shared lounge with BA, Qantas, One World, etc. although they seem to have other lounges that were closed. Not really first class lounge, nice corn soup, some odd canapés, small cheese in cubes......one white, one red.....poor spirits.
Boarding gate very close and priority for first and business. Welcomed by all crew by name, only two of us in first, jacket taken and hung in my own closet. Sadly stowage of hand baggage was difficult had to scrunch it up to fit compartment, no over head bins.
Champagne offered with hot towel. Take off on time.
Menus given out, IFE only shows short TV, selection no movies, shame, I needed to watch end of something.
3 choices of lunch mains beef, pork and seafood, nice starter of minced pork and prawn, then beef. Lovely carrot cake for dessert. Two whites and three reds and nice port. No Chocs offered and I forgot to ask.....
Lovely crew, so chatty and fun.
Seat is wonderful and is perfect.
Love to do long flight with them.
The Best 3.5 hours on a plane ever!
I have recently flown Cathay Pacific between Hong Kong and Singapore.
The outbound flight was business and the rather unfortunate old cradle seat. The return however was on board a CX 777 - 300 and in First class. The aircraft also had the new business class seat which I tried out and which in my view is simply superb and gives BA first class seat some very serious competition.
However the 3.5 hour flight in First Class for the family was simply superb on ever level (well perhaps the lounge experience at Singapore could be better but one world not working together is nothing new and the JSA lounge is closed till 3pm)
There are just 6 seats in the front of the 777 and I am writing this on board a BA aircraft which has 13 seats in the same space between doors 1 and 2. The cabin layout means that 1A and 2a are isolated while the other 4 have access to one another. This gave the very real impression of having the cabin to ourselves and protected the 2 other passengers from my kids.
The seat is simply enormous and my 8 year old commented that he could lie flat across the seat if he curled into the foetal position without the need to recline!
The crew were wonderful, the food outstanding and the wines exceptional. So much so that following lunch I really had to lie down for an hour!
What a bed! it is very very comfortable and that was without any mattress or duvet. 30 before landing I was woken and I really did want them to simply circle for a few more hours.
There were no Shanghai Tan PJ's on such a short flight and no amenity kit. However given the set up in the toilets such kits were not required. The toilet I used was huge with a full length mirror, a proper sink, with water that could be temperature controlled and with the novel benefit that you were not required to keep you hand under the tap to keep it running!
IFE was extraordinary in its breadth and depth of content. The audio was crystal clear on noise reducing headphones. I was taken by the audio book offerings as well as an extensive regional movie library. The music available would have satisfied even the fussiest passengers.
The is also a camera situated on the belly of the aircraft which allows you to see the undercarriage being lowered and retracted. Very cool!
I and the family had a ball. The kids eat the food including carrot soup and were looked after royally by the 2 crew leaving the wife and I to dine in peace and quiet.
It was a superb experience in ever way and really what flying First Class should be all about.
Best seats and service in far east, but worst frequent flyer program Marco Polo Asia Miles, as it offers no bonus miles if you actually fly CX as opposed to other oneworld airlines, so no miles incentive to actually fly CX, as opposed to BA, AA, QF, SA and the like
Cathay First Class from Hong Kong. Slightly late in boarding but excellent information in the lounge. On board comfort exemplary. Lovely variety of food which was tasty, well cooked and beautifully presented. Cathay's 9 seat First Class cabin is well thought out & makes traveling a pleasure.
The new first class product is really surprising good after such a disaster the airline did on the new business class seats.
Since it was a midnight departure on a overnight long haul flight, I prepared my bed as soon as the flight took off.
Unfortunately, the seat could not recline but the efficient cabin crew managed to reset it manually.
Their efficiency may be because this is a common problem.
Cabin food on Cathay is always good especially with an Asian choice available.
I went to Europe from Japan via Hong Kong, Cathay Pacific First class flight. I think CX’s new 744 First class seat is very comfortable and excellent full flat bed.
First flight, CX271 HKG to AMS was midnight flight, so I ate meal quickly and asked crew changing my suite from seat to bed. I had good sleep because I could get 6 hours sleeping time and I had good condition next day.
Second flight, CX252 LHR to HKG, day to night flight, was excellent flight. Because this day’s CX252 first class passenger was only me. I surprised this flight, but I enjoyed 1 passenger only first class flight.
Both flight, cabin attendants were excellent service, I think that it is natural that Cathay Pacific Airways won airline of the year 2009. If you have long flight plan, I recommend Cathay Pacific new First class.
May not be the best first class product amongst other airlines but it does provide a more comfortable bed than the new CX business class flat bed. So, for a overnight long haul flight it is definitely worth spending the dollars for a great night sleep.
I missed my December 18 morning flight to Manila on another airline. After several failed attempts to get onto succeeding flights, I hurriedly called my travel agenton the evening of December 19 to find me any available seat to Manila leaving for the morning of the next day.
My agent was able to book me on the only remaining First Class seat on CX 901 to Manila. The flight was scheduled for 0910 last December 20.
With the flight confirmed and paid for, I went straight to Cathay Pacific counter (since I was still at the Hong Kong International Airport) to check in my luggage.
What a relief not to have to queue! It could have been just an ordinary day - not the Christmas rush - when I went up the CX First Class counter at Terminal 1. After giving my eticket number, my luggage was check in and my boarding pass printed in less than five minutes.
I went home and had a good night sleep.
The next day, I returned to HKIA an hour and 10 minutes before the flight. Despite the crowd, I cleared immigration in 15 minutes. I reached Gate 12 at the other end of the airport 15 minutes before boarding time.
Boarding was on time but due the big number of people to Manila on holidays, passengers with First Class and Business Class tickets had to line up to get onto the plane. However, boarding was brisk and efficient.
The First Class section was right up front with only 10 seats. I was in 2K, which was very near the nose of the airplane. It was a very full flight, so it was hardly surprising that take off was delayed for 20 minutes.
After all the stress of the previous day, it was heaven to be seated all by myself. The seat is wide enough to fit another person. It can also be converted into a lie-flat bed. But with only less than two hours of fly time. I didn’t bother to try it out. I was grateful for the spacious legroom that allowed my legs to fully stretch.
It’s a pity I didn’t have any hand-carry luggage because there is plenty of dedicated cabin storage for each passenger.
The personal TV screen is huge. Inflight entertainment accessed via the Studio CX personal handset has a library of more than 100 movies, 888 music CDs, 350 TV programs, 22 radio channels and 70 video games to choose from. I opted to tuning in on one radio channel for the duration of the flight, using the noise cancelling earphones.
After offering a welcome drink, the flight attendant handed out the menu for breakfast. Shortly after the plane took off, breakfast was served and I ordered ham omelet, bacon, sausages and potato cake. I washed it down with orange juice. The service was good, friendly and efficient. It was fine dining on air at least judging by the cutlery.
The flight was way too short to enjoy all the perks of First Class, but it was hassle-free flying.
I went to Hong Kong by Cathay Pacific Premiun Class. Return flight, I got First Class from Hong Kong to Tokyo Narita. In Hong Kong international Airport, I think Cathay's First class Lounge is most comfortable in the world because good facility, good lounge foods, and drinks. This flight, First Class, despite old style seat, but very very comfortable and finest cabin crew and meal, drinks. So I enjoy my First class flight. I think I want to ride on Long flight in Cathay Pacific Flrst class.
Cathay Pacific crew provide for me the ideal between the professional (unfriendly?!) but exceptionally efficient service of Singapore Airlines and the chatty buddiness of Qantas at their best. Cathay crew are superb at never letting my glass be empty, of always being attentive, of being friendly but not overly so - they deliver a high class product in a friendly, exceptional manner.
The food and drink offering, the cocktails that are updated frequently, are all of high quality, in a good quantity, with attractive glass and tableware. The inflight entertainment and games fill the hours, the seats (new and old First) are good for wake, sleep and everything inbetween. The perfect friendly-professional balance and a classy product.
If only they had priority arrival services in Hong Kong as I always seem to be at the end of a 45-60 minute queue which rather defeats the object of my hand-luggage only policy... And bring back First Class to Sydney please!
The best of the recent groupings of new First Class in the air in my opinion, Cathay Pacific provides truly exceptional levels of comfort, service and style in elegant and contemporary surroundings. Cathay Pacific excel at innovation in seat design, priority (from check-in to baggage and everything in-between), catering, service, seat comfort, design and innovation in First Class - streets ahead of other carriers. I look forward to my next trip with great excitement.