Swissdiver flew Bangkok Airways Blue Ribbon (business), on a A319 (two class) (27/08/2011 16:47)

USM - SIN, Business Class, August 2011

This is one of the best short-haul business class service I ever experienced. Of course the lounge facility in USM is limited: this is a very small airport. Still there is a lounge with dedicated business class facilities and boarding. We were brought to the plane and had time to take our seats.
The seat was extremely comfortable, better than anywhere in Europe or in the US. We were offered a drink upon arrival and the late lunch menu was presented, and order taken. Soon after take-off, lunch arrived with the drinks (in my case that day, a first course, followed by a yellow curry of chicken with a nice white wine). Then we had time to relax (flight time was about 90 minutes) before landing.
Flight was smooth, crew very attentive. Well a perfect flight...

businessISpleasure flew Bangkok Airways Blue Ribbon (business), on a A320 (31/08/2010 18:29)

This was my first experience travelling with Bangkok Airways. Previously we had been ardent and loyal customers of both British Airways & Virgin Atlantic. However, after 11 years of business travel I am yet to find an airline that made me feel as welcome and as valued as Bangkok Airlines.

The flight was on time, the amenities more than sufficient, the staff pleasant, professional and warm. Aboard the flight, my every need was attended to and I was asked on average every 30/40 minutes if I needed anything at all. The result was a seamlessly professional and very pleasant experience. One that I will, without doubt, be both repeating and recommending to my friends and colleagues. I arrived at Bangkok International Airport feeling refreshed and invigorated rather than depressed and aching!