Class rating 7.7
- Boarding 8.3
- Seat for sitting 7.3
- Seat for sleeping 5.4
- Service 7.6
- Entertainment 5.9
- Food & drink 7.3
- Punctuality 9.1
- Baggage 8.5
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Seat pitch on Austrian Airlines' short-haul flights varies according to aircraft. On the Airbus fleet, it is 30 inches, as it is on Boeing 737-700 and 800s and Fokker 100. On the Fokker 70, seat pitch is 31 inches, but on Bombardier aircraft it is 32 inches.
Seats are almost 18 inches wide (45cm). They have a 118-degree recline.
Austrian is fitting its new Europe seat on its Airbus and Boeing 737 fleet serving European routes. You can see the new seat in 360 degrees here
As of September 2011, Austrian has refitted 21 Airbus A320s and all its Boeing 737 types with the new interior design and new, modern leather seats. This will be followed in the first half of 2012 by the remaining A320 aircraft.
The core element of the new cabin is a completely redeveloped seat constructed from light materials. The innovative construction gives passengers up to 10 cm more space for the legs and knees.
The new seat, which is covered with high-value leather, also takes up less space, meaning an average of almost five more seats can be installed in each aircraft. It is between three and five kilos lighter than its predecessor, which allows Austrian to reduce the overall weight of its aircraft, cutting kerosene consumption and providing an environmental benefit.
The colour of the new design differs clearly from the previous Austrian image.The seats and carpeting are to be in an elegant grey, set off by accents in a typically Austrian red.
On flights of less than three hours, Austrian serves snacks in economy, while on those of more than three hours, a full meal service is offered.
On flights of more than one hour 20 minutes on Airbus A320s and 321s, cartoons and short films are shown. Flights of more than two hours 30 minutes offer a documentary and on those of more than three hours there are feature films. There are also eight audio channels. Headphones are free.
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An excellent flight from Vienna - LHR in Y class. I took the train from the city but was rather hoping they would be generous with hand baggage rules so passed up the chance to check in their (available up to 75 minutes before departure). I rather approached the business check in at the airport (I am a gold card carries with Star though with a different programme to... more