Class rating 5.8
- Boarding 5.0
- Seat for sitting 5.1
- Seat for sleeping 2.6
- Service 5.9
- Entertainment 3.6
- Food & drink 4.9
- Punctuality 9.4
- Baggage 6.9
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Austrian's short-haul business class offers a seat pitch of between 32 inches and 36 inches (83-86cm) depending on aircraft type. Seats have a standard width of 18.5 inches (47cm) and recline of 118 degrees. On flights of up to five hours, the middle seat is left free.
Airbus A320 and A321s are equipped with audio/video entertainment systems. On flights of 1 hour 20 minutes and longer cartoons and humorous video clips are shown. Documentaries are broadcast on flights lasting 2 hours 30 minutes or more. On flights of three hours and above there are feature films. There are also eight audio channels. Headphones are provided free of charge.
On flights of up to two hours a cold meal of at least two courses is served, with hot dishes on longer flights. Early departures provide a full hot English breakfast. Daytime and evening flights offer a three to five-course meal with menus changing weekly.
Service is on exclusively designed china tableware with fabric napkins and warm towels to freshen up before the meal.
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OS452 LHR – VIE This relates to a trip back in December 2013 which at the time I believed was to be my last business trip of the year. The car picked me up from home at 06.30 for a 09.05 departure to Vienna, on the way to LHR we picked up my PA who speaks German like a native and is invaluable when doing business there. We arrived at LHR at 07.20 both with mobile... more
This was a short haul from Heathrow to Vienna, to connect to another flight to Dubai. I checked in a the bmi premium counter in T1 on a busy Friday night, but the waiting period was reasonably short and the agent polite and courteous - I sympathise for bmi staff at the moment, but they appeared to be working normally and professionally, depsite the current... more