Class rating 8.0
- Boarding 7.0
- Seat for sitting 8.5
- Seat for sleeping 8.5
- Service 7.5
- Entertainment 5.5
- Food & drink 9.5
- Punctuality 8.3
- Baggage 6.8
- Of course, your ratings vary widely for different classes. Choose one below for full details.
Austrian is in the process of installing a new long-haul business class product (as pictured to the right) which is a full-flat seat with a pitch of 44 inches and a full length of 1.96 metres. There is a new in-flight entertainment system which is on demand, with a 15 inch screen.
The first converted aircraft is due to take off by the end of 2012 and the entire refit is due to be complete by winter 2013, on both the B777 and B767 long-haul aircraft.
Austrian's old long-haul business cabin offers a seat that converts into a lie-flat bed (it reclines to 172 degrees), offering up to 60 inches (150cm) of legroom.
Meal service includes an appetiser and aperitif followed by an entrée from the trolley, soup and a choice of three main courses. Meals are rounded off by a selection of cheese and fruit or dessert. Business class cabins have a chef on board to put finishing touches to dishes from DO & CO.
Shortly before landing there is a hot or cold breakfast or snack, depending on the time of day. Austrian's Café Service offers 11 Austrian coffee specialities prepared with blends from its partner Meinl.
What do you think of Austrian Airlines Business (long-haul)?
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From Vienna to Tokyo 1st August in Business. The Austrian lounge was a little small and almost no english language reading material. Boarding was scrappy, no priority announcement or gate. The cabin staff were divided between Japanese and Austrian staff who seem to work along stricktly racial lines, The Japanese staff worked the Japanese clients for the most part and... more
Flew NRT-VIE-BKK on the B777-200 in Business. NRT-VIE was on time but VIE-BKK was slightly delayed. Priority boarding was honoured on both sectors. The seats are quite comfortable with good width and pitch. They are angled lie-flat and not that comfortable for sleeping in the fully flat or sleep position. However, I discovered that with a little adjustment towards the... more