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American Airlines » Business

Class rating 7.5

7.5/10

  • Boarding 7.0
  • Seat for sitting 8.1
  • Seat for sleeping 5.8
  • Service 8.0
  • Entertainment 6.0
  • Food & drink 7.5
  • Punctuality 7.8
  • Baggage 7.3
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American Airlines is in the throes of another revamp of its business class cabins. Its first was in 2006, when it introduced inclined flatbeds in its premium cabins throughout its fleet, configured 2-2-2.

These seats were not popular or up to the standard of other carriers and in early 2013 American revealed a fully-flat product, initially on new Boeing 777-300ER aircraft.

Business cabins on these 10 Boeing 777-300ERs have a fully-flat bed, all with aisle access and with pod-style seats that offer a good deal of privacy. They appeared first on routes from New York to London and Sao Paulo but are now emerging on other key routes. The London route is one on which American Airlines and British Airways have a joint venture and American Airlines made the changes here first so that it could match what BA offers onboard more closely.

The new cabin has state of the art entertainment systems with up to 120 films, more than 150 TV programmes and more than 350 audio choices. Each seat has a 110V power point and USB port. For more information, see the page on the 777-300ER.

Other aircraft will be progressively fitted with the new cabins. Meanwhile, on the smaller Boeing 777-200ER, entertainment is via a laptop-style TV screen which can be removed from the seat in front. On aircraft other than Boeing 777-200s, business and first class passengers are given 10-inch Samsung tablet computers on which to watch films and TV. These also feature on Boeing 767-300ER aircraft from Heathrow to Miami, Chicago and Raleigh/Durham. They will also be found on connecting services using Boeing 767-200s and on domestic Boeing 757 aircraft.

All of the Boeing 777-200ERs and up to half the 767-300ER fleet will be fitted with the new flat bed seating and product throughout 2014. Note that the 767s will continue with the tablet computers and will not offer onboard wi-fi.

NOTE: Our photo here shows the old business class seat. For images of the new one, go to the B777-300ER pages.

Business

User reviews

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Bath_VIP flew American Airlines Business, on a B767-300ER

CDG-DFW This was the first leg of a return trip to Austin via Dallas. I purchased the business class fare for the amazing price of €1014 on the Iberia site after being alerted to this by ChristopheL on the forum back in November. I have not flown on American for at least 7 years so this will be the impressions of an effective newcomer. I have noted the comments... more

Overall:

7.5/10

7.5

Ian_from_HKG flew American Airlines Business, on a B777-300ER

I promised last year to do a review of a transatlantic trip on one of AA's new B777-300ERs. Time, alas, did not permit, but now that I have just done another one, here is my overdue trip report - AA51 from LHR T3 to DFW. As an introduction, let me say that my last transatlantic trip with AA on one of their new aircraft impressed me enough that I went out of my way to... more

Overall:

8.3/10

8.3

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