Alitalia » Economy (short haul) » User reviews

camholgate flew Alitalia Economy (short haul), on a A320 (25/02/2010 14:25)

Flew FCO-LHR on 20/02/2010. After flying LIN-FCO on an Air One A320, owned by Alitalia, I was hoping for a similar aircraft on this route. When we reached the gate, I was delighted to find that the aircraft to LHR was indeed another Air One A320, and after the experience I experienced with Air One on the LIN-FCO, this certainly lived up to standard again. The aircraft was once again new, clean, lovely leather inside, the seats just comfort at its best and i cannot fault anything with Air One, i experienced a much better service with them, and when booking with Alitalia again, I would certainly be hopeful that i receive and air one aircraft, not a shabby, run down awful Alitalia one.

camholgate flew Alitalia Economy (short haul), on a A320 (25/02/2010 14:19)

Flew LIN-FCO on 20/02/2010. After experiencing the poor service on the way out, i was somewhat not looking forward to the journey to FCO. As we proceeded to the gate, I was pleasantly surprised to find that the aircraft from LIN-FCO was an Air One A320, this being after Alitalia took over Air One. The aircraft was new, therefore extremely clean on the inside, lovely leather seats with each seat having its own PTV. Legroom was fantastic for an A320, the seats were fantastically comfy and the plane smelt new. Boarding was quick and fast, and the onboard service was quick and efficient. When i reached FCO, I knew a return journey to LHR would be more liked if the aircraft was an Air One A320.

camholgate flew Alitalia Economy (short haul), on a A319 (25/02/2010 14:12)

Flew LHR-LIN on 13/2/2010, first flight with Alitalia so high expectations. Boarding was delayed due to the late arrival of the inbound flight. The cabin was very shabby, the aircraft ruined inside and the seats very uncomfortable. Service was extremely slow, took an age for the drinks trolley to come round. IFE was awful, no headphones so we were unable to listen to the IFE. Overall, a very poor experience, aircraft falling apart in the inside and I wouldn't recommend flying Alitalia.